Solutions Engineer, Software

Description

You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply.

 

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; Columbus, OH and Seattle, WA. 

 

Data Marketplace Solution Engineer (This is an individual contributor role)

 

At Liberty Mutual, we constantly innovate to create exceptional solutions that provide peace of mind for our customers, agents, brokers, and partners. As a seasoned professioal, you will play a vital role in reshaping our core technology solutions, helping customers to embrace today and confidently pursue tomorrow. The Global Risk Solutions (GRS) Data & Analytics team is looking for a Solution Engineer who is comfortable leading the deployment of GRS Data Marketplace and will be responsible for the Platform Administration of the Data Marketplace

Role Overview

The Platform Administrator is responsible for the operational health, reliability, and scalability of the GRS Data Marketplace platform (built on Atlan/similar technology). This role ensures the platform runs smoothly day to day — coordinating releases and vendor updates, monitoring performance and availability, resolving incidents, and supporting integrations with the broader GRS technology ecosystem. The Platform Administrator also facilitates access request and approval workflows for assets or permissions that are not already provisioned, working closely with the Security/IAM/Compliance lead.

 

Key Responsibilities

• Plan and coordinate marketplace platform releases and vendor updates to maintain core features
• Monitor platform performance, availability, and operational health
• Diagnose and resolve platform incidents and operational issues
• Coordinate with enterprise technology teams on integrations and dependencies tied to marketplace roadmap commitments
• Manage platform capacity and scalability as usage grows
• Facilitate access request and approval workflows for new assets or permissions not already provisioned (supporting the Security/IAM/Compliance lead)
• Partner with the Product Lead, Governance Lead, Infrastructure and architecture teams to ensure the platform supports evolving marketplace requirements
• Engage with platform vendor and implementation partner on releases, incidents, and roadmap-related integration work

 

 

 

 

 

Qualifications

• Bachelor's degree in Information Systems, Computer, or a related field
• 10 years of Platform operations or engineering professional with experience supporting enterprise data, analytics, or SaaS platforms
• At least 5 years addition experience with strong background in platform monitoring, integrations, and vendor coordination, familiarity operating in environments with uptime and performance expectations
• Comfortable partnering with product, security, and enterprise technology teams
• Working knowledge of data governance, access controls, and cloud/SaaS platform administration (Atlan experience a plus)
• Experience coordinating with vendor and implementation partners on platform delivery

 

Join us in shaping the future of Data & Analytics within Liberty Mutual's Global Risk Solutions. Your expertise will be vital in guiding our data transformation journey and driving business success through innovative data solutions.

 

What's in it for you:

We value your hard work, integrity, and dedication to positive change. In return for your service, it is our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

 

Liberty Mutual is an equal opportunity employer. We embrace an environment that is free from all discrimination in the workplace, in its business, or by its vendors. Liberty Mutual values diversity and the differences and similarities of our employees. We foster a diverse and inclusive work environment that leads to better ideas, stronger teams and more innovative products and services for our customers. Learn more

 

Employees may apply for a new role after completing 12 months of employment in their current position.

 

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines.  For country-specific details, please consult your local recruiting / HR team.