Technical Sales Consultant - Modern Infrastructure

The Technical Sales Consultant – Modern Infrastructure is responsible for driving revenue growth by positioning, designing, and selling ZainTECH's Modern Infrastructure portfolio across enterprise and government customers in Kuwait. Acting as a trusted advisor, the role partners with Account Managers, Presales, Engineering, Delivery, and strategic technology vendors to deliver end-to-end infrastructure solutions that support customers' digital transformation strategies.

The role combines strong commercial acumen with deep technical expertise across enterprise compute, virtualization, storage, backup, networking, operating systems, hybrid cloud, infrastructure security, and data center modernization. The Technical Sales Consultant owns the technical sales engagement throughout the opportunity lifecycle from customer discovery and solution strategy to solution positioning, commercial support, vendor engagement, proposal development, technical presentations, proof of concepts, negotiations, and successful handover to delivery.

Responsibilities:

Business Development & Sales

• Proactively identify, qualify, develop, and close Modern Infrastructure opportunities across enterprise and government customers.
• Build and maintain a healthy sales pipeline aligned with revenue, margin, and strategic growth objectives.
• Develop account and opportunity strategies aligned with customers' business and digital transformation priorities.
• Position business outcomes, ROI, and Total Cost of Ownership (TCO) rather than product features.
• Maintain accurate forecasting, opportunity management, and sales governance through Salesforce.

Solution Consulting & Technical Engagement

• Lead customer discovery workshops to understand business objectives, existing environments, technical challenges, and future requirements.
• Work with Presales and Engineering teams to design end-to-end infrastructure solutions, architectures, BoMs, and commercial proposals.
• Deliver executive presentations, solution demonstrations, technical workshops, and Proof of Concept (PoC) engagements.
• Support RFPs, RFIs, technical clarifications, and commercial negotiations.
• Deliver customer presentations, executive briefings, demonstrations, and proof-of-concept engagements.

Modern Infrastructure Solution Expertise

• Act as the technical sales subject matter expert across servers, enterprise storage, virtualization, HCI, backup & disaster recovery, networking, operating systems, hybrid cloud, and infrastructure security.
• Maintain strong knowledge of Dell Technologies, VMware by Broadcom, Nutanix, Cisco, Red Hat, Microsoft, Veeam, and related technologies.
• Identify modernization opportunities including private cloud, Azure Stack HCI, hyperconverged infrastructure, and workload optimization.

Networking & Infrastructure Security

• Position networking solutions supporting enterprise data center environments, including: Cisco Switching & Routing, Data Center Fabrics, LAN/WAN Connectivity
• Demonstrate strong understanding of infrastructure security, including: Network Segmentation, Firewall Architectures, Secure Access, Infrastructure Protection
• Collaborate with specialist security teams when positioning integrated infrastructure and cybersecurity solutions.
• Exposure to Cisco Security, F5, Fortinet, and Palo Alto Networks is highly desirable.

Customer & Vendor Management

• Develop trusted executive relationships with CIOs, IT Directors, Infrastructure Managers, Architects, and Procurement teams.
• Collaborate with strategic vendors to leverage technical resources, incentives, and joint go-to-market initiatives.
• Ensure smooth transition of awarded projects to Delivery and Customer Success teams.

Market & Business Growth

• Monitor market trends, competitor strategies, and emerging technologies.
• Provide market intelligence and customer feedback to Product Management and Leadership.
• Support portfolio development and new go-to-market initiatives.

Our Culture & Code of Conduct:

At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.