Media & Marketing Assistant

Description

The Media & Marketing Assistant supports the Belfast Community Co-op's mission to provide healthy food, build community, and strengthen the local economy by helping produce clear, timely, accurate, and mission-aligned marketing communications. This role supports day-to-day content creation, graphic design, signage, newsletters, website updates, social media, photography, digital asset organization, marketing request tracking, and department workflow.

The wage range is $20.00 to $22.00 per hour and this is a full-time (32-40 hours per week) role that may require nights and weekends based on department needs and approved events.

The position works closely with the Marketing & Outreach Manager, Events & Demo Coordinator, department managers, buyers, staff, and community partners. Work requires strong writing and visual judgment, attention to detail, organization, responsiveness, respect for deadlines, and the ability to balance creative production with routine administrative follow-through in a busy cooperative grocery environment.

A sample of your work will be requested within the application. 

ESSENTIAL FUNCTIONS

The duties below describe the essential functions of this position - its fundamental job duties, not every task that may be assigned. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

• Digital Communications and Content Execution
• Graphic Design, Signage, and Creative Production
• Marketing Request Coordination and Workflow Support
• Promotions, Website, and Campaign Support
• Department Collaboration and Store Support

GENERAL CO-OP EXPECTATIONS

These expectations apply to all Co-op workers and are part of the essential workplace expectations for this role unless otherwise

noted.

• Provide excellent customer service to internal and external customers.
• Greet customers, coworkers, vendors, owners, and community members with a friendly, helpful, and respectful approach.
• Follow all store policies, procedures, food safety rules, and safety rules applicable to the role.
• Wear required uniforms, name tags, or protective gear when applicable.
• Work efficiently, safely, and with attention to detail.
• Take initiative and offer help to coworkers when needed.
• Collaborate with others to solve problems and support store goals.
• Maintain regular and dependable attendance.
• Continue learning about products, the Co-op, cooperative principles, and the grocery industry.
• Report safety concerns, spills, suspicious activity, or unsafe equipment to a supervisor promptly.

Belfast Community Co-op Worker Benefits include:

Sponsored Co-op Ownership/ Equity Share

Generous Store Discount

In-Store Charge Account

Paid Sick Time

Paid/Earned Vacation Time

Retirement Account with Employer Matching

Regular Free-to-Staff Food and Wellness Items

CSA/Farmers Market Reimbursement

Education Credits (PTO for exploring interests related to work)

Professional Development & Continual Training Opportunities

Full Time Workers (30 hours or more) are also eligible for insurance benefits including:

Co-op Subsidized Health Insurance Plans

HSA plans with Matching

Dental insurance

Vision Insurance

Fully Paid Life Insurance

Voluntary Life Insurance

Short Term Disability

Requirements

REQUIRED QUALIFICATIONS

• Ability to submit written and visual work samples as part of the application process; portfolio submission or link is welcome.
• Strong writing, editing, proofreading, verbal communication, and visual communication skills.
• Ability to create clear, accurate, and visually effective content for digital and print channels.
• Ability to manage multiple tasks, track deadlines, stay organized, and maintain accuracy during interruptions or changing priorities.
• Ability to follow brand standards, templates, approval processes, department priorities, and use or learn required systems, including shared drives, content platforms, social media tools, and basic design or production tools. 
• Ability to identify missing information, ask appropriate questions, document project status, escalate workload or priority concerns, work cooperatively with people from diverse backgrounds, and perform the essential functions of the position, with or without reasonable accommodation.
• A valid Maine driver's license and insurable driving record are required, as this role involves driving to off-site events, tabling opportunities, and outreach locations and transporting related supplies and equipment.

PREFERRED QUALIFICATIONS

• Experience with graphic design software such as Adobe Creative Suite or similar tools.
• Experience with social media planning, email marketing platforms, website content management systems, or comparable platforms. 
• Experience with digital photography, short-form video, photo editing, or digital asset management. 
• Experience creating signage, newsletters, printed collateral, promotional materials, or campaign content. 
• Experience using task-management, workflow, calendar, or project-tracking tools in grocery, retail, food, nonprofit, community engagement, or cooperative settings.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment described here represent what is typically required for a marketing, communications, and creative production role in a busy grocery cooperative. Workers must be able to perform the essential functions of the position, with or without reasonable accommodation. The role regularly requires talking, listening, reading, writing, using a computer, using design and communication systems, handling paper records and printed materials, scanning or printing documents, and performing fine manipulation with hands and fingers. The role frequently requires sitting and may require standing, walking between office and retail areas, reaching, bending, carrying signs, files, collateral, display materials, or office supplies, and taking photos or videos in store areas or at events. Work is performed primarily in office, administrative, retail, and public-facing areas, with possible remote/focus work when approved. The environment may include moderate noise, frequent interruptions, customer traffic, changing deadlines, public interaction, and occasional evening or weekend assignments.

WORK AUTHORIZATION

The successful candidate must be legally authorized to work in the United States. The Co-op follows all federal and Maine laws related to employment eligibility verification. The Co-op will not request more or different documents than required, refuse legally acceptable documents, or discriminate based on citizenship, immigration status, or national origin where protected by law.

BACKGROUND CHECK

The Co-op does not ask about criminal history on the initial application or state that applicants with criminal histories may not apply, except where a legal exception applies. Candidates will have an opportunity to explain criminal-history information, including rehabilitation, as required by Maine law. If a third-party consumer report is used, the Co-op will follow all FCRA notice, authorization, and adverse-action procedures.

SUBSTANCE-FREE / FIT-FOR-DUTY

The Co-op requires workers to report fit for duty and comply with its substance-free workplace policy, including rules on impairment and on use, possession, or distribution while working or on Co-op property, consistent with Maine and federal law.

REASONABLE ACCOMMODATION

The Co-op provides reasonable accommodations to qualified applicants and employees with disabilities; to applicants and employees with known limitations related to pregnancy, childbirth, lactation, or related medical conditions; and for sincerely held religious beliefs or practices, unless doing so would impose an undue hardship or as otherwise permitted by law. Workers or applicants who need an accommodation should contact Human Resources to begin the interactive process.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER

The Belfast Community Co-op does not discriminate in employment. All employment decisions are made without regard to race, color, religion, sex, pregnancy, childbirth, lactation or related conditions, sexual orientation, gender identity or expression, age, ancestry, national origin, familial status, marital status, physical or mental disability, genetic information or predisposition, military or veteran status, citizenship or immigration status where protected, protected workers' compensation activity, protected whistleblower activity, having sought or received an order of protection, or any other status protected by Maine or federal law. The Co-op is an Equal Opportunity Employer.