Human Resources Operations Associate

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.

The Human Resources Operations Associate for the Americas Region (US/Bogota/Canada) will play a critical role supporting HR operations activities. The incumbent will play an important role keeping HR processes accurate, timely and consistent. They will partner closely with Talent Acquisition, HR, Finance and hiring managers to ensure a smooth employee and contractor experience.

The ideal candidate is customer-focused, passionate about HR and recruiting operations activities and thrives on creating streamlined, efficient processes that support a best-in-class hiring and onboarding experience. They bring a continuous improvement mindset, enjoy solving operational challenges in a fast-paced environment, and are motivated by helping a growing organization scale its talent acquisition efforts effectively.

What you will bring:

• Exceptional organizational skills and ability to effectively manage multiple projects, and deadlines simultaneously.
• Strong attention to detail and take pride in delivering accurate, high-quality work.
• Sound judgment and discretion when handling sensitive and confidential information.
• Is proactive, resourceful, and continuously looks for ways to improve processes and create efficiencies.
• Strong relationship building skills across all levels of an organization and partners effectively with recruiters, hiring managers, candidates, and external vendors.
• Has excellent written and verbal communication skills and can represent the firm professionally.
• Experience in applicant tracking systems - ideally Workday.
• Embraces a team-first mindset and is willing to step in wherever needed to help the HR Operations function succeed.

What you will do:

• Develop offers and price new roles
• Draft offer letters and confidentiality agreements; liaise with candidates on offer package
• Process background checks
• Prepare, coordinate, and conduct new hire onboarding, including the I-9 process
• Manage the departure process including exit interviews where appropriate
• New vendor management
• Answer recruiting operations related questions via Workday help app
• Workday entry ownership (new hires and departures)
• Invoice Management
• Workday testing support (Enhancements and maintenance)
• Act as backup for Contractor onboarding inquiries

What you bring:

• Excellent written and verbal communication skills
• Analytical skills to solve problems, improve efficiency, and provide solutions
• Discretion and good judgment to handle confidential information
• Ability to work quickly; juggling multiple workstreams
• Attention to detail required
• Experience and knowledge of Workday recruiting is a plus or familiarity with HRIS systems
• Proficiency in Microsoft Office Suite including strong Excel skills

Education

• Bachelor’s degree or equivalent experience

Experience

• 3-5 Years HR experience in recruiting or generalist capacity preferred

#LI-Hybrid

Base Salary Range

$80,000.00 - $95,000.00

This USD base salary range represents only one component of total compensation for this role and is provided in accordance with local requirements. This role is eligible for a discretionary annual bonus, which is determined based on individual and overall firm performance. In addition to salary and bonus, total compensation may include eligibility for long-term reward programs and a comprehensive total rewards package that may include retirement, health, insurance, paid time off, and wellness programs. Our total rewards offerings are influenced by several business factors, and eligibility for certain components will vary by position and geography. Please note the posted ranges do not apply outside the U.S. and should not be converted to other currencies as a proxy for compensation in other countries.

This position is non-exempt and therefore eligible for the payment of overtime.