IT Support Specialists - 100% on-site in Duncan, SC, January 2027, 3-6 months
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Description
Dear IT Support Specialists,
We are currently looking for an experienced IT Support Specialist for one of the leading IT consulting companies. The position is 100% on-site in Duncan, South Carolina, and you will act as the on-site extension of the client's central IT team.
QUICK FACTS:
- Freelancing/Contracting
- Start: January 2027
- 100% on-site in Duncan, South Carolina (US-based candidates only)
- Duration: 3-6 months
- Capacity: part-time, 25 hours per week spread over 4-5 days
- Language: English
- Eastern Time, regular business hours
REQUIREMENTS:
- Experience in 1st/2nd level IT support or help desk.
- Hands-on on-site support experience, e.g. hardware replacement, cabling, rack & stack and setting up workstations and peripherals.
- Knowledge of Windows 10/11, Active Directory or Microsoft Entra ID, and Microsoft 365.
- Understanding of IT infrastructure and networking fundamentals such as LAN/WLAN, TCP/IP, DNS, DHCP and VPN.
- Familiarity with ticketing tools such as ServiceNow or Jira Service Management; macOS or Windows Server is a plus.
Are you interested?
If so, please send your most recent CV to [email protected] as well as your earliest possible starting date.
When sending over your details, please include a self-assessment (0-10, 10 = expert level) in the following areas:
- 1st / 2nd Level IT Support & Help Desk
- Onsite / Smart Hands Support (e.g. cabling, rack & stack, hardware replacement, peripheral setup)
- End-User Hardware & Workstation Management (e.g. laptops, desktops, printers, mobile devices, AV equipment)
- Operating Systems:
- Windows 10 / Windows 11
- macOS (optional)
- General IT Infrastructure & Networking Fundamentals (e.g. LAN/WLAN, TCP/IP, DNS, DHCP, VPN, switches/patching)
- Identity & Access Management (e.g. Active Directory, Microsoft Entra ID / Azure AD)
- Microsoft 365 / Office 365 Administration (e.g. Exchange Online, Teams, SharePoint, OneDrive)
- Ticketing & ITSM Tools (e.g. ServiceNow, Jira Service Management, Zendesk, Freshservice)
- Remote Support Tools (e.g. TeamViewer, AnyDesk, RDP, Intune) (optional)
- Windows Server Administration (optional)
We are looking forward to hearing back from you. Have a great day!
Your wynwood tech Recruiting Team ;-)