Operations & Performance Analyst

Operations & Performance Analyst (Solar role) – Remote

Contract Opportunity

Summary
Support residential solar operations through performance monitoring, reporting, data reconciliation, financial modeling, warranty administration, and issue resolution across multiple systems and platforms.

Key Responsibilities

• Maintain and enhance the Home Solar Buyout Model.

• Produce weekly Offline / Zero Generation, Fleet Health, and Data Reconciliation reports.

• Support case creation, follow-up activities, and operational issue resolution.

• Execute monthly Performance Guarantee, Audit, Heavy Hitters, and Warranty reporting processes.

• Review active warranty contracts and support warranty model updates.

• Perform performance analysis, midcycle reviews, budget analysis, and cost center reconciliations.

• Troubleshoot and resolve data, reporting, and system issues across Salesforce, AWS, SQL Server, and solar monitoring platforms.

• Prepare analyses and presentations for leadership reviews.

Qualifications

• Experience in energy operations, reporting, and data analysis.

• Proficiency in SQL Server Management Studio (SSMS) for data extraction and troubleshooting.

• Advanced skills in Microsoft Excel, including reporting, analysis, and model maintenance.

• Experience with VBA and Excel automation.

• Working knowledge of R Studio for reporting and analytics.

• Experience using Salesforce and AWS.

• Preferred: Familiarity with Locus/AlsoEnergy, Enphase, and SolarEdge platforms.

• Strong analytical, data reconciliation, and problem-solving skills.

• Experience supporting operational, warranty, and performance reporting processes.

• Ability to manage multiple recurring and ad hoc requests in a fast-paced environment.

• Strong attention to detail and communication skills.