- Location
- Santa Ana, California, United States · published
- Department
- Operations
- Seniority
- C-Level
- Source
- Workable
Description
About eJam
eJam is a privately held consumer products company that has built, scaled, and exited multiple brands. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between.
We’re not a startup hoping something works. We’re a team that has done it repeatedly: taken products from idea to category leader, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small teams with real ownership and accountability.
This is the place where you’ll see the entire machine: sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail, all under one roof. If you want to build and ship consumer products at scale, there is no better place than this.
The Role
eJam has grown faster than its management layer. We have strong brand leaders and specialists, more than 100 people across more than a dozen countries, and 12 open seats. What we do not yet have is one operating rhythm that connects the executive team to each brand and each department. The Chief of Staff builds that rhythm and runs it.
This is an operator's role, not an advisory one. You will own how eJam plans, meets, decides, documents and follows through, and you will spend your first 90 days inside the growth and marketing teams, where the handoffs between creative, media buying, conversion, retention and marketplace need the most work. You do not own a P&L. You make sure the people who do own one deliver what they committed to.
What you'll own:
- The operating system. Install and run one cadence across eJam using EOS or Scaling Up: weekly leadership meetings, scorecards, quarterly Rocks, an issues list, and one place where it all lives.
- Quarterly and annual planning. Facilitate planning for eJam and each brand and publish 3 to 7 company priorities, each with one owner, within five days.
- The weekly roll-up and follow-through. One clear view from the executive meeting through every brand and department, and direct follow-up with owners at every level, executives included.
- The management layer. With People Operations, publish the accountability chart, write scorecards for every manager seat, right-size spans of control and coach first-time managers.
- Marketing operations. Map and fix how work moves from brief to creative to launch to reporting across paid acquisition, creative, CRO, retention and marketplace.
- Hiring and CEO leverage. Scorecards and 90-day plans for every senior hire, executive onboarding, board and investor materials, the decision log, and special projects.