- Salary
- $95k – $105k/yr
- Location
- United States - Remote
- Workplace
- Remote
- Type
- Full-time
- Seniority
- Senior
- Experience
- 2+ years
- Education
- Bachelor
Description
Senior Strategic Solutions Manager
Department: Solutions
Employment Type: Full Time
Location: United States - Remote
Reporting To: Valeria Izquierdo
Compensation: $95,000 - $105,000 / year
Description
Position Overview
Key Responsibilities
- Lead discovery sessions, workshops, and stakeholder interviews to identify operational pain points and transformation opportunities.
- Assess current-state processes, systems, organizational structures, and governance models.
- Develop future-state operating models, process improvements, and technology recommendations.
- Create executive-level business cases, roadmaps, and strategic recommendations.
- Support clients through organizational change and transformation initiatives.
- Act as a trusted advisor to client stakeholders and internal leadership teams.
Solution Design & Delivery
- Lead the design and implementation of business process improvement, automation, analytics, and technology initiatives.
- Translate business requirements into solution designs, user stories, workflows, and implementation plans.
- Coordinate across business teams, technology partners, developers, analysts, and project managers.
- Drive solution delivery from discovery through deployment and adoption.
- Identify risks, dependencies, and mitigation strategies throughout project execution.
- Ensure successful adoption and measurable business outcomes.
Client Relationship Management
- Build and maintain strong client relationships across operational, technical, and executive stakeholders.
- Facilitate executive steering committees, governance meetings, and working sessions.
- Serve as the primary day-to-day strategic advisor for assigned accounts.
- Manage stakeholder expectations and align priorities across cross-functional teams.
- Identify opportunities for additional value creation and business growth.
- Analyze operational, financial, and performance data to identify trends, opportunities, and risks.
- Develop KPI frameworks, reporting structures, and performance measurement approaches.
- Support dashboard development and business intelligence initiatives.
- Utilize SQL, reporting tools, and analytics platforms to generate actionable insights.
- Translate complex data into meaningful business recommendations.
- Evaluate technology platforms, integrations, automation opportunities, and digital capabilities.
- Support technology assessments, build-vs-buy decisions, and vendor evaluations.
- Partner with technical teams to define requirements and implementation approaches.
- Stay informed on emerging technologies, AI solutions, and digital transformation trends.
- Drive innovation initiatives that improve efficiency, visibility, and business outcomes.
- Mentor analysts, consultants, and project team members.
- Provide coaching on consulting skills, client engagement, and analytical problem solving.
- Support the development of methodologies, frameworks, and best practices.
- Contribute to a culture of accountability, continuous improvement, and innovation.
- Support proposal development, solution design, and client presentations.
- Identify expansion opportunities within existing accounts.
- Assist in developing Statements of Work (SOWs), project estimates, and business cases.
- Contribute to thought leadership and practice development initiatives.
- Partner with leadership to support revenue growth objectives.
Skills, Knowledge & Expertise
- 2+ years of experience in consulting, digital transformation, business process improvement, technology implementation, business intelligence, or related fields.
- Bachelor's degree in Business, Engineering, Information Systems, Computer Science, Supply Chain, Operations, or related field.
- Experience leading client-facing projects and transformation initiatives.
- Strong business process mapping and requirements gathering capabilities.
- Experience facilitating workshops and stakeholder interviews.
- Strong analytical and problem-solving skills.
- Experience with AI models, databases, reporting tools, or analytics platforms.
- Excellent written, verbal, and executive presentation skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in management consulting, operational consulting, or transformation consulting.
- Experience supporting Marketing Operations, Supply Chain, Retail, CPG, or Manufacturing clients.
- Experience with Salesforce, SAP (ERP), or workflow platforms.
- Familiarity with Agile, Scrum, Lean, Six Sigma, or change management methodologies.
- Experience with Power BI, Tableau, Smartsheet, Jira, or similar tools.
- Exposure to AI, automation, and digital transformation programs.
- Experience managing offshore or third-party delivery partners.
Job Benefits
- Medical, Dental, Vision, 401(k) match, and cell phone reimbursement.
- Work Environment: Remote
- Perks: Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs.
- Career Growth: Work with some of the biggest brands and collaborate with a global team of experts.