- Location
- Brooklyn, New York
- Type
- Full-time
- Department
- Healthcare
- Seniority
- Director
- Source
- RecruiterFlow
Description
State Director – Homecare Operations | Brooklyn, NY · 90k–150k
About the Role
A growing homecare company is preparing to launch operations in a new state and needs a State Director to lead the buildout from the ground up. This is a true ownership role — you'll be the primary operational leader on the ground, responsible for standing up everything from intake to compliance while working directly with company leadership on expansion strategy.
Key Responsibilities
Operations & Launch
- Lead the overall launch and ongoing operations of the homecare business in the state
- Build and manage operational processes across intake, scheduling, payroll, billing, and care coordination
- Develop procedures and workflows to support efficient service delivery
- Monitor operational performance, identify issues, and implement solutions
Compliance & Partnerships
- Oversee compliance with state and industry regulations and ensure all required processes are in place
- Help establish relationships with state agencies, providers, referral sources, and other key partners
Team & Client Management
- Manage and develop the local operations team as the business grows
- Oversee caregiver and client onboarding, ensuring a smooth and organized process
- Support recruiting and staffing efforts as the organization expands
- Ensure strong communication between intake, coordination, payroll, compliance, and field operations
Leadership & Strategy
- Work closely with payroll and finance to ensure accurate and timely payroll processing
- Serve as the primary operational leader and point person for the new state
- Work closely with company leadership on expansion strategy, growth, and ongoing improvement
Qualifications
- Previous leadership or management experience within a homecare organization
- Strong understanding of homecare operations, including intake, caregiver coordination, scheduling, payroll, and compliance
- Experience building or improving operational processes and teams
- Strong knowledge of state-specific healthcare/homecare regulations
- Ability to take ownership of a new market and build operations from the ground up
- Strong organizational, problem-solving, and people-management skills
- Comfortable working in a fast-paced, growing organization
- Experience with a new-state launch or market expansion is a strong plus
Interested? Send your resume to: [email protected]
Skills
Compliance