Product Manager

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description:

We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution through clear user stories, effective backlog management, and consistent sprint delivery. 
You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning delivery and solving real user problems. 

YOUR NEXT CHALLENGE

Responsibilities:

Partner with the Head of Product to deliver the agreed product roadmap 

Own and manage the product backlog, ensuring clear prioritisation aligned to

business goals 

Write high-quality user stories and acceptance criteria to support efficient delivery 

Work closely with engineering and design throughout the sprint lifecycle to ensure timely delivery 

Actively contribute to agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives 

Break down roadmap initiatives into well-scoped, deliverable increments 

User support & issue resolution 

Triage and prioritise user-reported issues with customer support and engineering 

Ensure issues are clearly defined and added to the backlog where appropriate 

Drive resolution through the sprint process, balancing new delivery with improvements 

Communicate clearly with stakeholders on status, timelines, and outcomes 

Identify patterns in user feedback and translate them into product improvements 

Product insights & continuous improvement 

Gather and synthesise user feedback, product data, and stakeholder input 

Support discovery efforts to refine and improve features 

Define and track success metrics to inform prioritisation and iteration

YOU ARE A MATCH IF...

Education and Experience

5+ years of experience in digital product ownership, application ownership, digital operations, platform management, or IT business partnership roles.
Experience managing digital platforms, customer-facing applications, portals, websites, mobile applications, or digital ecosystems.
Experience working in matrix and cross-functional environments with business and technical stakeholders.

Strong experience managing backlogs and writing clear, actionable user stories 

Comfortable balancing multiple priorities in a fast-paced environment 

Skills & Certifications:
Good understanding of digital platforms, customer journeys, operational governance, and service management.
Experience with Agile delivery, product lifecycle management, digital analytics, or customer experience management is considered an advantage.
Strong stakeholder management, prioritisation, communication, and coordination skills.
Familiarity with digital tools, CMS platforms, analytics platforms, or customer engagement solutions is a plus.
Proficiency in Microsoft 365 and collaboration/project management tools is required.

Languages:
Fluent English

Working Conditions:
Hybrid - Milton Keynes

Competencies:
Digital Product Management
Customer Experience Management
Service Delivery Management
Stakeholder Relationship Management
Governance and Compliance Management

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.