Employee Communications Manager

• Fulltime/Permanent Opportunity

• Location Sydney CBD

• Lead employee experience and internal communications for one of Australia’s most respected institutions.

We are seeking a dynamic and experienced communications professional to spearhead our Employee Experience function.

This pivotal role will lead a team to connect and engage all employees in the delivery of RBA’s purpose, strategic priorities and values to drive culture change and support an exceptional employee experience.

Responsibilities:

• Strategic Development: Deliver an internal communications strategy that enhances the employee experience, connect staff with the RBA’s purpose and supports the implementation of the Banks’s strategic priorities.

• Engagement Initiatives: Lead the development and execution of a series of impactful employee engagement campaigns throughout the year.

• Enhance Employee Experience:  Develop and execute timely communication plans to equip staff with the information they need to do their jobs, that build a sense of belonging and support the RBAs open and dynamic culture.

• Change Communication: Collaborate with Strategic Project Manager and Leadership Comms team to support bank-wide change initiatives, focusing on culture, risk management, and governance.

• Evaluation Metrics: Leverage metrics to gauge the effectiveness of internal events and campaigns, driving continuous improvement.

• Build Resources: Provide RBA leaders with essential communication tools and training, enhancing the overall employee experience.

• One Bank: Build strong connections across the bank to drive implementation of bank-wide strategic priorities and change initiatives.

• Team Leadership: Lead and mentor a top-tier communications team, setting clear objectives, sharing context, and managing priorities and resources.

• Cultural Alignment: Cultivate a workplace culture that mirrors RBA’s values, fostering high engagement and achievement in an open and dynamic environment.

• Operational Management: Maintain accountability for managing personnel, budget, and processes, ensuring top-notch communication activities both internally and externally.

• Policy Development: Aid in the advancement of policies, systems, and protocols, maintaining the integrity and relevance of communications.

• Risk Management: Proactively address communication-related risks and opportunities, establishing robust processes to uphold the Bank’s standards.

Capabilities & Experience:

• A background in crafting and executing strategic communication plans and employee engagement programs.

• Proficiency in utilising a variety of communication channels to represent an organisation effectively.

• A wealth of experience in designing, managing, and assessing the impact of internal events and campaigns.

• Robust project management skills, ensuring the delivery of successful outcomes.

• Strong stakeholder management skills, with the ability to communicate complex ideas clearly.

• Experience in leading a dedicated team of communication experts, fostering growth and driving performance.

• Competence in measuring team impact and translating insights into actionable strategies for future campaigns.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

September 16, 2026

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