License Manager

Overview

Job Purpose

The License Manager owns a portfolio of highly complex, strategic client licenses across ICE's Data Services and Software Services businesses. This is a senior, judgment-driven role - not a pure contract administration function - requiring the ability to interpret nuanced rights and obligations, structure and negotiate commercial terms, and advise internal stakeholders on risk. The License Manager serves as the central point of contact for license-related matters and owns the organization's contract database of record.

 

Responsibilities

• License & Contract Management
  • Own a portfolio of multiple highly complex, strategic licenses, interpreting layered or non-standard rights, obligations, and commercial terms across differing client structures and use cases
  • Independently assess ambiguous or unusual license language and determine appropriate resolution, escalating only where legal risk warrants attorney involvement
  • Serve as system owner for the client contract database, ensuring accuracy and completeness for clients licensing ICE proprietary services under the ICE Data Services and Software Services Agreement
  • Monitor license terms, renewal dates, and compliance obligations across the portfolio, proactively flagging risk or exposure
  • Maintain and update Product Activation Forms (PAFs) issued under the Data Services Agreement (DSA), including for complex multi-product or multi-entity arrangements
• Product & Documentation Knowledge
  • Develop and maintain strong working knowledge of ICE products licensed under the DSA via Product Activation Forms
  • Use AI-based tools to quickly locate and reference applicable internal documentation, contract language, and precedent
  • Stay current on important terms in the DSA
• Client & Internal Support
  • Respond to client queries regarding license scope, entitlements, and commercial terms
  • Respond to internal stakeholder queries (sales, product, finance) regarding contract status and terms
  • Partner with attorneys to support document workflow processes, including drafting, routing, and execution tracking
  • Streamline client onboarding by ensuring license terms, entitlements, and PAFs are accurately captured and readily accessible at deal close
  • Facilitate timely and accurate revenue recognition by ensuring contract and license data in the database aligns with finance and billing requirements

 

Knowledge and Experience

• Bachelor's degree required; JD or paralegal certification a plus
• 7+ years of experience managing complex commercial licenses or contracts, ideally in financial data, market data, or enterprise software licensing
• Demonstrated ability to independently interpret and negotiate nuanced license terms without close legal supervision
• Strong understanding of licensing structures, commercial terms, and contract lifecycle management at a senior level
• Comfort using AI tools for document search and research
• Excellent written and verbal communication skills, including with senior internal and external stakeholders
• Highly organized, detail-oriented, and able to manage multiple concurrent, high-complexity priorities
• Experience with contract management systems/databases preferred

 

New York Base Salary Range 

The expected base salary for this role, if located in New York, is between $135,055 - 181,239 USD.  The base salary range does not include Intercontinental Exchange’s incentive compensation.  While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. 

 

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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.