Customer Engagement Applications Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

1.Responsible for providing technical applications support for the development and implementation of KLA metrology products in customer fabrication facilities. Makes presentations on all aspects of products.

2.Assists sales staff in assessing potential application of company products to meet customer needs. Provides follow-up support in disseminating technical information on specific applications.

3. Works on complex problems where analysis of situations or data requires an in depth evaluation of various factors.

4. Work leadership may be provided by assigning work and resolving problems. 

5. Frequent communication with different groups including services dept., product manager, sales, division, management and customers for projects and activities

Minimum Qualifications

Qualification

1. MS degree, semiconductor process, metrology, advanced packaging knowledge is a plus

2. Good commend of English and communication skill

3. Good presentation and report writing skill

4. Must be willing to work in semiconductor clean room environment

5. Able to communicate with customers especially in difficult situations

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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