Strategy & Transformation, Specialist/ Senior Analyst

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Support the effective operation of the Strategy & Transformation Team, including the CEO Office, by supporting strategy development, transformation implementation, tracking and cross-functional follow-through across AIA Hong Kong & Macau.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Responsibilities:

Support the Strategy and Transformation team including the CEO Office

• Deliver insights and thought leadership on market developments and implications for AIAHK
• Work collaboratively with different functions to identify and shape potential new growth engines and strategic opportunities beyond AIAHK’s existing core business
• Analyse and evaluate strategic opportunities / partnerships. Work with relevant stakeholders to co-create go-to-market business strategies
• Assist the development of strategic and financial case for new strategic initiatives
• Support the development of the annual strategic plans for AIAHK
• Support day-to-day management and co-ordination of CEO Office priorities, ensuring clear linkage between CEO direction, management forum discussions, agreed actions and execution follow-through.
• Manage the planning, agenda design and follow-up process for key management forums, including ExCo, CSRM, MBR / QBR and other CEO Office-led meetings.
• Support Transformation Office and Transformation Partner leads on establishing and leading enterprise-wide transformation governance and execution, ensuring alignment between strategic priorities and execution.
• Develop structured performance tracking, executive reporting, and cross-functional delivery to enable timely, data-driven decision-making at ExCo level and successful delivery of transformation outcomes.

Requirements:

• University degree in business, finance, communications or related discipline.
• At least 3-5 years of relevant experience in financial services and insurance industry, specifically in CEO Office, corporate planning or executive office roles.
• Strong stakeholder management and business acumen, with ability to understand broad enterprise issues and priorities, business performance and senior management decision needed.
• Proven ability to coordinate complex cross-functional work and manage senior stakeholder expectations.
• Strong writing, synthesis and communication skills, with ability to prepare clear executive-level materials.
• Strong analytical, problem-solving and organisational skills, with attention to detail and ability to manage multiple priorities.
• Collaborative, adaptable and able to build trusted working relationships across levels and functions.
• Knowledge of life and health insurance preferred.
• Required to obtain relevant license if the role involves regulated activities.
• Candidate with less experience will be considered as Senior Analyst

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.