- Salary
- €83+
- Location
- Lisbon
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Closing date
- Today
- Source
- CareersPage
Description
Join a leading AI technology company as an Operations Customer Expert, providing professional and exceptional support to individual and business customers in a fast-paced, innovative environment.
Language Requirement: English – Fluent
Work Location: Lisbon, Portugal , (Onsite)
Work Requirement: Experience/ interest in tech support OR Enthusiasm/ interest for AI
Work start date: 21/09/2026
Key Responsibilities
* Provide customer support across multiple channels, troubleshooting and resolving issues efficiently.
* Assist customers with billing, invoicing, and account-related matters.
* Troubleshoot account access and technical issues.
* Guide, support, and train customers on the use of the company's products.
* Deliver timely, accurate, and customer-focused responses.
* Maintain high service quality and meet customer satisfaction and quality targets.
Working Hours:
Project Coverage: 24/7
Rotating Shifts
Working Time: 8 hours per day + 1-hour lunch break
Weekly Hours: 40 hours per week
Schedule Notice: Work schedules are provided 10 days in advance.
Contract & Compensation:
Contract Type: Selection Agreement
Daily Training Allowance: €18.56
Weekly Allowance: €92.80 (5 working days)
Base Salary: €1000 gross/month
Holiday Allowance: €83.33/month
Christmas Allowance:€83.33/month
Meal Allowance:€154.00/month (€7.00 per working day)
Estimated Monthly Gross Salary: €1,320.67
Variable Bonus: Up to €200/month
Documentation Required: EU Passport OR Valid Portuguese Residence Permit.
Thank you
