Senior Cloud Engineer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Combines software development and IT operations practices which shorten the systems delivery life cycle and provide a continuous delivery platform and complements the efficiencies of Agile software development methods. Builds and maintains the tooling and infrastructure used to automate the release, deployment, and upgrade processes. Ensures continuous, high velocity delivery and automated deployment through the use of software provisioning, configuration management, source code management and/or team collaboration applications.

What Part Will You Play?

• Lead design and implementation of infrastructure architecture for scalability, security, and performance.
• Own and manage cloud infrastructure strategy and cost optimization.
• Define and enforce DevOps standards and best practices.
• Architect and optimize CI/CD pipelines for high throughput and low latency.
• Drive incident response, root cause analysis, and postmortem reviews.
• Collaborate with security, development, and product teams on strategic initiatives.
• Evaluate and introduce new tools and technologies to the DevOps stack.
• Performs detailed review and participates in client requirement gathering for end solution. 
• Acts as technology mentor and able to effectively cross-train team on technologies and supported solutions. 
• Designs and implements end-to-end clustered solutions using either in-house or vendor technologies to meet business needs and client requirements.
• Acts as a level of support to troubleshoot and resolve technical problems in a timely and accurate manner to improve application performance, availability and functionality.
• Manages multiple concurrent projects or incidents seamlessly, adjusting priorities where needed to focus on rapid delivery of service.    
• Stays abreast to changes in the industry, identifies potential impacts or enhancements and provides feedback to more senior team members and/or management. Implements standardized automation of procedures to mitigate risks associated with manual processing errors.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's degree or equivalent experience in a technical discipline
• Typically Minimum of 4 years years of experience in IT with expertise in complex technology solutions
   

Preferred Qualifications

• Expert knowledge of cloud platforms (AWS preferred, Azure/GCP a plus).
• Proficiency with infrastructure as code (Terraform, Pulumi, Ansible).
• Deep understanding of CI/CD tools and practices.
• Strong experience with container ecosystems (Docker, Kubernetes, Helm).
• Excellent troubleshooting and performance tuning skills.
• Strong scripting and automation experience.
• Proven leadership and mentorship capabilities.
   

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].