- Salary
- $24 – $28/hr
- Location
- Quincy, Massachusetts, US
- Workplace
- Onsite
- Type
- Part-time
- Department
- Customer Service
- Source
- BetterTeam
Description
Customer Service Representative.
$24–$28/hour | Full-Time | 🏢 In-Office | Clancy Brothers Pest Control
Monday–Friday, 8:00 AM – 5:00 PM (Occasional Saturdays)
Monday–Friday, 8:00 AM – 5:00 PM (Occasional Saturdays)
More Than Just Answering Phones.
If you’re someone who thrives on organization, loves fast-paced work, and keeps everything running smoothly, this role is for you.
At Clancy Brothers Pest Control, you’ll play a key role in operations, customer experience, and team coordination—not just basic customer service.
What You’ll Do:
- Answer inbound calls and assist with scheduling & service questions.
- Review and release daily work orders with strong attention to detail.
- Support technicians with routing, updates, and real-time communication.
- Create follow-ups to ensure nothing gets missed.
- Assist with collections (texts, emails, and calls).
- Maintain accurate notes, records, and internal systems.
- Help improve workflows and daily operations.
What We’re Looking For:
- Experience in customer service, admin, or office roles.
- Highly organized and detail-oriented.
- Ability to multitask in a fast-paced environment.
- Strong communication skills (phone + written).
- Tech-savvy and quick to learn systems.
- Problem-solver who takes initiative.
Bonus Points If You Have:
- Scheduling or dispatching experience.
- Pest control, home service, or field-service background.
- Collections or account management experience.
Pay & Benefits:
- $24–$28/hour (based on experience).
- Paid Time Off (PTO) + Paid Holidays.
- Performance-based bonuses.
- Ongoing training & development.
- Clear path for growth and advancement.
Why Join Us?
- Stable, growing company with long-term opportunities.
- Team-oriented, supportive environment.
- Role with real impact on daily operations.
- Opportunity to grow into leadership or specialized roles.
Apply Today:
If you’re the person who keeps things organized, solves problems quickly, and takes pride in doing things right- we want to meet you.
Skills
Customer Service
