Business Operations Specialist

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Reporting to the Manager, Business Operations, your role will be key in supporting the fast-growing video business. In this role, you will be responsible for achieving supply chain results and ensuring customer orders are delivered on time. Key responsibility will be to drive solution-oriented decisions, collaborating closely with cross-functional business partners (both internal and external) to ensure orders are fulfilled accurately and efficiently. You will be working closely with the plant operations team to ensure that commitments given to customers are accurate and on time. You will contribute to the company’s overall order management strategy to help ensure we have a seamless and efficient end to end process

Job Description

·         Act as a liaison between Customer Order Management, Plant Operations, Planning and Warehouse & Logistics to ensure all orders are shipped as promised

·         Review daily backlog and identify any potential misses in shipment dates

·         Coordinate lead times with Delivery Management to ensure all delivery dates are provided and accurate

·         Collaborate with Customer Order Management team to prioritize orders to meet customer expectations

·         Attend scheduled meetings to identify any upcoming shortages which will impact customer orders and communicate information to Management 

·         Act as the point of contact for all escalations and expedite requests from Customer Order Management team, Sales and Customers

·         Participate and / or lead continuous improvement projects to decrease the order to cash fulfilment cycle including process automation and digitization

Basic Requirements

• Min. 3 years of order to cash experience
• Outstanding communication with customers and business partners
• Understanding of customers’ requirements
• Understanding of supply chain networks and operations
• Taking initiative without prompting
• Solving problems with innovative thinking
• Demonstrating positive attitude
• Coping under stressful and challenging situations
• Self-motivated and proactive
• Performance focused 
• Detail oriented and well organized 
• Ability to multi-task and work confidently under pressure

We offer:

- Contract of employment
- Hybrid work model and flexible working hours
- Comfortable working conditions (high class offices, parking space)
- Competitive salary package
- Strong team-oriented culture
- Private medical and dental coverage (Medicover)
- Life insurance
- Cafeteria program for benefits (multisport card, cinema tickets, etc.)
- 1000 PLN for spectacles
- Employee Pension Plan (PPE)
- ESPP (Motorola Solutions stock programme)
- Company-supported sport and social activities (ski team, volleyball, tennis section, etc.)
- Access to wellness facilities and integration events

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.