FOH Team Member

Team Member

Are you looking for a place to work and grow as a Team Member?  Do you enjoy working in a fast paced environment? The Team Member position may be the job for you! A Team Member is an important representative of our restaurant! You are the first person our guest will engage with upon entry into the restaurant! This is a very important role which requires you giving your best and being at your best!  In this position, you will exemplify the  importance of the

Chick-fil-A customer service standards and the Chick-fil-A Downingtown’s mission to be America’s best quick-service restaurant.   These standards will show honor, dignity, and respect for all, and in addition will include:

·    Always being respectful of yourself and others.

·    Connecting with our guest.

·    Serving our guest restaurant needs.

·    Follow restaurant policies.

·    Exemplify the Chick-fil-A standards.

The Team Member will  be demonstrative, that a great company, such as Chick-fil-A is a caring company.  Will carry out the Downingtown Chick-fil-A’s mission “To be America’s best quick-service restaurant.”  Will work to ensure the business has little to no interruptions when performing responsibilities. 

Responsibilities

Works in the area assigned for each shift.

Greets guest visiting the restaurant and answer guest questions about food items and meals.

Carefully listens while taking guest orders, and requests.

Completes order transactions using the POS system.

Follows sales promotions guidelines as instructed.

Works as a team with fellow team members and the management team.

Packages guest orders, and supplies guests with the final product upon order completion.

Fill beverage and desert orders received.

Cleans, sanitizes and restocks products, paper supplies, and other items as required during the shift.

Reports to Shift Lead and or the Manager running the shift.

Directs any complex issues to the leadership  team.

Takes the initiative when performing responsibilities and when handling guest concerns.

Remains in position during your shift.

Is responsible and professional at all times.

Performs tasks and responsibilities are in accordance with the Chick-fil-A Inc. policy and requirements.  

Be of good character and conduct.

Any other responsibilities as required.

Qualifications

Willing to learn and grow.

Takes the initiative when able to.

Education

No educational requirements

Location: Chick-fil-A Downingtown, 845 East Lancaster Avenue, Downingtown, Pennsylvania

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.