- Location
- 23F The Globe Tower, Philippines
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Bachelor
- Closing date
- Apr 30, 2026
- Source
- Workday
Description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Governs the key deliverables and KPIs of the Division, ensuring that the programs align with the strategic direction and business intent as outlined in the executive plan and Balanced Scorecard (BSC).DUTIES AND RESPONSIBILITIES:
Business Planning: Leads business planning and performance reviews
Risk Management: Ensures future-proofing of the operating model by actively monitoring the implementation of all key programs.
Insighting: Analyzes qualitative (voice of the customer) and quantitative data (operational metrics) as input to operational decisions and program charters.
Continuous improvement: Serves as the key advocate of operational improvements by circulating performance signals to all lines of businesses, prescribing corrective/preventive actions, setting up feedback loops, and monitoring committed deliverables.
Program Management: Governs key projects simultaneously, ensuring milestones are met and align with the overarching business objectives.
REQUIREMENTS:
At least 5 years of experience in Project/Program/ Performance Management
Background in BPO / Telco/Tech/Finance. Experience in fast-paced or high-volume industry is preferred.
Proficiency in analytics methods and tools.
Strong communication and writing skills for interacting with Leadership, customers, vendors, and internal stakeholders.
PMP/ Lean / Six Sigma certification is a plus.
Bachelor's Degree in any related field
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
