Service Coordinator

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

We are seeking a customer-focused Service Coordinator to join our team! Reporting to the Manager, Service Planning & Administration, you will be responsible for the intake of service requests, maintenance of work orders, and document control. Other tasks include job package preparation, time management, billing, and invoice submission.

Job Description:

What’s in it for you?

• Flexible option plan benefits with varying levels of coverage from day one
• Matching pension contributions to help you save for the future
• Employee Share Purchase program with matching contributions
• RRSP and TFSA options through Sunlife
• Paid vacation with an increasing allowance based on years of service
• Training opportunities to learn about Caterpillar equipment
  
  We look forward to you joining our team!

Job Description:

• Manage intake and creation of work orders
• Review and manage service related documentation
• Compile customer information and submit for approval
• Invoice service workorders for internal and external customers
• Invoice Warranty claims
• General administration and clerical duties, as required
• Collection of customer payments

Qualifications:

• Excellent time management skills
• Team player with ability to work in fast paced environment
• 2-3 years of administrative experience considered an asset
• Computer proficiency with a variety of software
• Customer Service mindset
• Strong communication skills, both written and verbal

Note:

• This is a permanent, full time position for our Regina location
• Position is currently Monday-Friday, but will switch to a 7x7 continuous shift once trained.
• Competitive salary, comprehensive benefits package and retirement saving opportunities.
• Training opportunities provided

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.