Front Office Administrator

We are seeking a dedicated, courteous, Front Office Administrator to serve as the first point of contact, brand ambassador, and front-of-house professional for our office. This person will oversee the daily operations of our front desk/business and reception area. The ideal candidate a strong background in daily deposit balancing, customer service, interpersonal relations, and computer skills.

Responsibilities:

- Manage all aspects of the front office operations including patient check-in/out, appointments, and inquiries.- Supervise front desk staff and administrative employee processes.

- Provide training and support for administrative tasks as needed.

- Ensure exceptional patient services are provided at all times.

- Handle patient concerns and resolve issues promptly to ensure patient satisfaction.

- Maintain the schedule and guide the schedule so that we have the smoothest running
day possible.

- Collect payments, post payments and close out the end the day in billing and
accounting processes.

- Utilize phone systems efficiently to handle incoming calls and messages.

- Coordinate with housekeeping and maintenance.

Requirements:

- Courteous front desk office personnel to serve as the first point of contact for patients

- Should have at least 1-2 years experience.

- Excellent customer service and communication skills.

- Proficiency in using front desk software.

- Learns new software quickly.

- Strong organizational and multitasking abilities.

- Knowledge of deposit and balancing end of day for close out

- Maintains office equipment

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• No weekends