Claims Coordinator

• Duration: 12 Month Fixed-Term Contract
• Location: Citywest
• Hybrid work model

Overview
This dynamic and detail driven role requires a highly organised and proactive individual with exceptional accuracy, focus, and attention to detail. The successful candidate will serve as a vital link between the company, its clients, and internal stakeholders — ensuring precise handling of information, validated processes, and seamless operational support. This position will play a key role in dual running process while we implement Sap4Hana.

Key Responsibilities
Claims Handling
•    Investigate, validate, and process claims with precision, ensuring compliance with company policies and audit requirements.
•    Conduct detailed checks to ensure correct data entry, supporting strong downstream data accuracy.
•    Collaborate with internal departments to identify root causes, address discrepancies, and prevent recurring issues.
•    Maintain a high accuracy claims pipeline, ensuring timely resolution and consistent quality control.

Administrative Support
•    Create, update, validate, and maintain records, reports, and databases with strict attention to detail and zero error standards.
•    Act as a reliable resource for problem solving, coordination, and cross functional support.
•    Ensure all administrative tasks follow established processes and quality checks.

Aged Debt Management
•    Support monthly aged debt activities with a strong emphasis on data accuracy, validation of balances, and accurate reconciliation.
•    Collaborate with internal teams to review, track, and reduce outstanding balances using well structured and organised follow up processes.
•    Maintain well organised records of actions, ensuring transparency, traceability, and audit readiness.
 
Qualifications & Skills
•    Exceptional accuracy, attention to detail, and a strong commitment to quality in all tasks.
•    Highly organised with expert time management skills, able to prioritise multiple tasks with focus and discipline.
•    Strong validation and verification skills with the ability to detect errors, inconsistencies, and data gaps.
•    Excellent interpersonal and communication skills with a focus on relationship building and professional customer engagement.
•    Proficient in SAP and SAP BI (advantageous), with the ability to extract, validate, and analyse data reliably.
•    Strong analytical skills to interpret information, generate insights, and support decision making processes.
•    Able to work both independently and collaboratively, applying systematic organisation and logical problem solving.
•    Self motivated, proactive, and adaptable, with the ability to remain focused and detail oriented under shifting priorities.
•    Commitment to structured documentation, record keeping excellence, and process adherence.

Uniphar – Who we are

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams.  Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.

Supply Chain & Retail

Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands.

Pharma – On Demand

The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company’s main divisions encompass everything from International Sales through Sales to NGO’s and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties.

Click here to find out more: About Us - Who we are | Uniphar

Culture at Uniphar

Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working.  Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.

We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.

Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse.  This diversity fuels our business and culture. 

Sustainability

Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.