- Location
- 800 Oak Ridge Tpke Ste A1000 - OAK RIDGE, TN, United States of America
- Type
- Full-time
- Department
- Insurance
- Education
- Associate
- Source
- Workday
Description
- Provide administrative support to the underwriting team in managing and maintaining a book of commercial garage business.
- Process policy transactions, including new business, renewals, endorsements, cancellations, and other policy-related documentation.
- Bind coverage with approved insurance carrier partners based on underwriting direction.
- Assist with account maintenance activities, including non-renewals and policy updates when appropriate.
- Serve as a primary point of contact for agency inquiries and provide responsive customer support.
- Maintain accurate electronic underwriting files and supporting documentation.
- Review and enter information into internal systems while ensuring data accuracy and completeness.
- Coordinate with underwriters, carriers, and agency partners to obtain required information and documentation.
- Monitor outstanding items and follow up on underwriting requests as needed.
- Support workflow management and contribute to efficient day-to-day underwriting operations.
- Assist with special projects and departmental initiatives as assigned.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and commitment to accuracy.
- Computer proficiency, including experience working within business systems and Microsoft Office applications.
- Strong verbal and written communication skills.
- Customer service experience and a professional approach when interacting with agency partners and internal stakeholders.
- Willingness and ability to learn insurance products, underwriting processes, and industry terminology.
- Ability to work effectively in a team-oriented environment.
- Prior insurance, underwriting support, administrative, office coordination, banking, financial services, or customer service experience is beneficial.
- Experience working with documentation, data entry, or transactional processing is considered an asset.
- High school diploma or equivalent required.
- Associate degree in Business, Finance, Risk Management, Insurance, or a related field is helpful but not required.
- Insurance industry coursework or professional designations are beneficial but not required.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
