Clerk III - Tax Collector

Under occasional supervision, performs a variety of routine to moderately complex clerical duties in support of efficient and effective Tax Collector’s Office operations. Provides professional and courteous customer service at all times. Performs related work as required. Reports to the Tax Collector and/or Deputy Tax Collector.Specific Duties and Responsibilities

Receives, verifies and processes information pertaining to delinquent tax accounts.

Research property information and owner information as needed to efficiently collect on delinquent accounts.

Creates and maintains tax files with accurate and complete delinquent account information.

Enters delinquent account information into computer database, updates as necessary.

Greets and assists customers; interprets department policies and procedures to taxpayers and others as required.

Receives, verifies and posts delinquent tax payments.

Assists with tax sale preparations as required.

Prepares, types, copies, files, transmits, and /or mails various records, reports, memos, notices, correspondence, etc., as required.

Answers the telephone; provides accurate information as requested and/or forwards calls to appropriate staff person; takes messages as needed.

Performs other general clerical duties as required, including copying and filing documents, sending and receiving faxes, answering the telephone, processing mail, ordering supplies, creating forms, maintaining office supplies, etc.

Refers to policy and procedure manuals, computer manuals, laws/codes/ordinances, various maps, tax guides, etc.

Operates a variety of equipment such as a computer, printer, fax machine, copier, calculator, telephone, paper shredder, etc.

Uses clerical and computer supplies.

Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, other County personnel, customers, property owners, and the general public.

Additional Job Functions

Assists other clerical personnel with various duties as requested.

Performs related duties as required.Required Educational Background and Job-Related Experience

• Minimum Level of Job-Related Education: High School Diploma
• Minimum Amount of Job-Related Experience: 1 year
• Minimum Level of any Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience