Finance Systems Analyst

About the Role

As a Finance Systems Analyst, you will play a key role in supporting and enhancing the finance systems that underpin BOQ Group’s financial operations and reporting. Working closely with stakeholders across Group Finance, Technology, and the broader business, you will provide specialist systems support, investigate and resolve issues, and help ensure finance systems remain reliable, efficient, and aligned to business needs. You will support critical financial processes, including month-end and year-end activities, while maintaining strong controls, system integrity, and a positive user experience.

This role combines technical problem-solving with business analysis, providing the opportunity to identify system improvement opportunities, investigate root causes of issues, and recommend enhancements that improve efficiency, data quality, automation, and reporting outcomes. You will contribute to the ongoing evolution of key finance systems, supporting system upgrades, process improvements, and transformation initiatives through activities such as requirements gathering, testing, documentation, stakeholder engagement, and implementation support.

With exposure to a range of finance and business systems including BlackLine, Accurate, SAP/GL, Basware, and ServiceNow, this role is ideal for someone who enjoys working at the intersection of finance, technology, and process improvement. You will have the opportunity to make a tangible impact by helping deliver robust, scalable systems that support the organisation’s operational and strategic objectives.

About You

You are a proactive and analytical professional with experience supporting business systems and resolving system, process, or data-related issues. You have a strong understanding of finance processes and controls, including general ledger, reconciliations, and reporting activities, and can confidently investigate issues, perform root cause analysis, and identify practical solutions that improve outcomes. With excellent problem-solving abilities and strong attention to detail, you enjoy working through complex challenges and finding opportunities to enhance processes, controls, and system performance.

You are an effective communicator who can build strong working relationships across both business and technology teams. Comfortable managing competing priorities in a fast-paced environment, you collaborate well with stakeholders, contribute positively to team outcomes, and take ownership of delivering high-quality results. Experience with ServiceNow or other ticket management platforms, system testing, user acceptance testing, and system enhancement activities will be highly regarded, as will exposure to system implementations, automation initiatives, and business change programs.

Ideally, you will hold a degree in Finance, Accounting, Information Systems, Business, or a related discipline. However, we are equally interested in candidates who have developed strong capabilities through hands-on experience in finance systems, business systems support, or systems analysis roles and are passionate about working at the intersection of finance, technology, and continuous improvement.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.