- Location
- Kewdale, Australia
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Workday
Description
About Team Global Express
Team Global Express (TGE) is one of Australia's leading transport and logistics companies, delivering across Australia and New Zealand. We're committed to providing safe, reliable transport services while investing in our people and creating opportunities to build long-term careers.
About the Role
We're looking for an organised and motivated Administration Officer to join our Rail & Wharf Services team in Kewdale.
This is an excellent opportunity for someone looking to build a long-term career in transport, logistics or administration. Whether you're starting your career or already have administration experience, you'll be supported to develop your skills while working in a fast-paced operational environment.
You'll play an important role supporting the day-to-day administration of our Intermodal & Specialised business, working closely with operations, customers and internal stakeholders to keep our business running efficiently.
Working Hours
Full-time permanent
Monday to Friday
8:00am – 4:00pm
What You'll Be Doing
Prepare invoices for the Warehousing team
Complete daily audits and reports, resolving or escalating issues where required
Support daily manifesting activities
Maintain terminal fuel tags and update records
Assist with weekly fuel pricing and transit time reporting
Calculate weekly subcontractor fuel surcharges (FSC)
Review subcontractor payments and identify discrepancies
Reconcile rail subcontractor invoices
Work with internal teams and customers to resolve account queries
Support Account Managers by clearing connotes on hold
Create ad hoc consignment notes
Scan and maintain Proof of Delivery (POD) documentation
Rate local consignment notes
Analyse daily labour hours and fleet hire costs
Assist with reviewing local delivery allowances
Provide administration support across Accounts Payable, Payroll, Manifesting and Customer Service when required
Ensure compliance with company policies, procedures and safety requirements
Complete other administration duties as required
What You'll Bring
Previous administration or customer service experience is desirable, but not essential
A genuine interest in building a career within transport, logistics or administration
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Ability to prioritise tasks and meet deadlines
Good computer skills, including Microsoft Office (particularly Excel)
Confidence working both independently and as part of a team
Professional telephone manner
Ability to thrive in a busy and fast-paced environment
Why Join Team Global Express?
Competitive salary above industry standards
Ongoing training, mentoring and career development
Employee discounts and wellbeing benefits
Flexible working options, including work from home where suitable
Inclusive parental leave for all parents and carers
Peer recognition program celebrating great work
Why This Role?
This role offers excellent exposure to the transport and logistics industry and provides a great pathway into a long-term career with one of Australia's leading logistics businesses. You'll be supported by an experienced team and have opportunities to develop your skills while building a rewarding career with Team Global Express.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
