Security Officer

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Overview
Reporting to the Manager of Security at the Yale University Art Gallery, the Security Officer II is an essential employee who enforces policies and procedures with respect to the operation, security, and safety of the Gallery, its possessions, and its occupants in accordance with industry standards. Responsibilities include but are not limited to: opening, securing, and closing the Gallery and rooms or areas of special affairs according to department schedule and procedures; rotation in and out of several highly visible and interactive posts as assigned; operation and control the Staff Entrance which includes monitoring access, deliveries of both art and supplies, issuance of visitor passes, keys, and security devices, and other related administrative duties; response to fire alarms, determining alarm locations via the fire alarm panels; Operation of the Control Room which includes monitoring electronic security equipment (CCTV system, intrusion alarm system, access control systems, and art object alarm system); communicating policies, information, and directions to patrons in a clear and polite yet authoritative manner, reporting all violations; inspection and protection of designated areas and objects as directed by Gallery staff, reporting problems promptly; responding to all alarms and emergencies in accordance with the Art Gallery procedures and reporting all safety/fire hazards, security problems, system/equipment malfunctions, and observed maintenance problems to supervisors, control center, telecommunications center, campus police, and alarm monitoring centers as necessary.

Essential Duties

• Open, secure, and close the Art Gallery as well as rooms and areas of special affairs according to department schedule and procedures.  Control access to areas by setting up stanchions.
• Operate and monitor the electronic security equipment in the Control Room consisting of but not limited to the CCTV system, intrusion alarm system, access control systems, and art object alarm system.  Direct floor security officers as determined by visual and electronic surveillance to appropriate areas and/or activity.
• Operate and control the Staff Entrance monitoring access, deliveries of both art and supplies, issuance of visitor passes, keys and security devices.  Oversee the loading dock activities. Respond to fire alarms and determine alarm locations via the fire alarm Panels.  Screen telephone calls and direct them to proper staff. Perform basic functions related to the job like alphabetizing, filing and distributing internal mail. 
• Report all safety hazards, fire hazards, security problems, system/equipment malfunctions, and observed maintenance problems to supervisors, control center, telecommunications center, campus police, and alarm monitoring centers as necessary.
• Respond to all alarms and emergencies in accordance with the Art Gallery procedures.
• Communicate policies, information and directions to patrons in a clear and polite yet authoritative manner and report all violations.
• Inspect and protect designated areas and objects as directed by Gallery staff and reporting problems promptly. Check temperature and humidity gauges and other mechanical/electronic devices in specified areas.  Notify designated personnel in event of emergency or reportable fluctuations.
• Count and record the number of visitors in specified areas.  Check identification and determine authorized entry or use of the space.  Maintain records as needed such as a sign in log and floor inspection reports.
• Maintain general cleanliness or exhibition spaces including display cases.
• Perform related duties as required or assigned.

Required Skills and Abilities
1.    Ability to maintain professional composure when dealing with unusual circumstances.
2.    Ability to stand and walk for extended periods of time and respond quickly in an emergency.
3.    Ability to assess security issues and report findings to the appropriate personnel in a timely and professional manner.
4.    Experience with electronic security systems
5.    Proven ability to use computers and related equipment.

Physical Requirements

1.    Ability to lift 30 lbs. to shoulder height (fire extinguisher) and 40 lbs. to waist (stanchions)
2.    Ability to climb stairs up to six flights during emergencies. 
3.    Ability to use hands/arms above shoulder level to open/secure doors, etc. and other equipment. 
4.    Ability to hear and respond to auditory stimuli in crowded busy environment with or without earpiece.

Principal Responsibilities

1. Enforces the University’s security rules and protects the property and safety of persons on campus. Remains constantly alert for threats to persons and to the property being protected. 2. Maintains a security watch and safeguards areas by viewing and operating central security surveillance systems. Monitors CRT graphic screens to examine and respond to control alarms, and top detect and report street or property crimes. 3. Acknowledges event, enters response logs and journals into computerized system, and prepares daily and historic reports used for making management decisions regarding area security status. 4. Maintains radio and intercom communications with other Control Rooms to report suspicious activities and maintain visual surveillance of areas. 5. Cooperates with police, fire and other authorities in reporting problems affecting safety and security of persons and property, and in preparing necessary reports. 6. Searches data base access controls, status reports, site design screens, and elevator configurations to determine alarm locations, alarm status, and access eligibility. Updates and revises access codes and settings as necessary. 7. Permits authorized personnel to enter property. Determines admission and records entrance of students, faculty and staff who have forgotten their I.D. cards. Arranges for Security Attendant back up when they leave their post, and monitors time spent away from post. 8. Arranges for investigation if trouble is suspected. Will be required to fill in for Security Attendant I as staffing needs dictate. Issues and controls keys. 9. Performs additional functions incidental to security activities. Required Education and Experience Four years of related work experience in security, law enforcement, military police, or customer service, and a high-school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education. Required License(s) or Certification(s) State of Connecticut License for Security Officer (Guard Card) Physical Requirements Physical Requirements:

Job Posting Date

09/29/2026

Job Category

Security

Bargaining Unit

EXC

Compensation Grade

Labor Grade C

Compensation Grade Profile

Hourly Range

$28.43

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.