- Location
- New York City
- Department
- RevOps
- Experience
- 2+ years
- Source
- Greenhouse
Description
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,000 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
How you can help make a better world of work
Culture Amp's revenue engine runs on deals that close cleanly and on data that's easy to trust. As a Revenue Specialist on our Revenue Operations team, you'll help make sure every closed-won deal in Salesforce actually holds up: right terms, right approvals, right paperwork.
You'll work closely with Sales, Finance, Legal and Revenue Operations to keep deals moving and to catch small issues before they become big ones, learning the ins and outs of our quote-to-cash process along the way. It's a great role for someone early in their RevOps or Sales Ops career who's genuinely curious about how a sales org works end to end, and who takes real satisfaction in getting the details right.
You will
- Audit closed-won deals in Salesforce to confirm commercial terms, approvals, pricing, products, contract details and documentation are accurate and complete, and route errors back to the deal owner for correction
- Work hands-on in DealHub CPQ: help reps build and troubleshoot quotes, learn to read and explain approval and validation logic, and understand how quote configuration flows through to the Service Order and into Salesforce
- Own and resolve day-to-day Deal Desk tickets in Salesforce, applying documented commercial policy to give Sales clear, practical guidance on structuring compliant agreements
- Partner with Account Executives, Sales leadership, Finance, Legal and Revenue Operations to resolve deal issues and keep opportunities moving
- Help spot recurring deal-quality issues and process gaps, flagging patterns to your manager and Revenue Operations leadership, and contribute ideas for improving Deal Desk workflows — escalating any system configuration work to GTM Systems and our Quote-to-Cash Systems Lead
You have
- 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations or a similar role supporting a SaaS sales organisation
- A working understanding of the end-to-end quote-to-cash process: opportunity management, approvals, pricing, contracting and handoff to downstream teams
- A track record of reviewing sales transactions with attention to detail, sound judgement and a commitment to accuracy and compliance
- Strong Salesforce skills, including managing tickets, reviewing opportunity data and keeping sales records accurate and complete
- Good business partnering and communication skills, comfortable explaining policy clearly and resolving issues with a customer-focused mindset
- Familiarity with a CPQ platform such as DealHub, Salesforce CPQ or similar; you don't need to be an expert, but you're comfortable enough to configure a quote, diagnose why one is stuck, and know when to loop in a system owner
You are
- Curious and detail-oriented, comfortable digging into data to spot patterns
- Organized, with a good instinct for following the right process without overcomplicating things
- A natural collaborator who's comfortable working across Sales, Finance and Legal, and asking questions when something's unclear
For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission
The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.
Perks & Benefits
At Culture Amp, our people are at the heart of our success. We offer competitive pay and a total rewards package designed to support you at work and in life. This includes:
- Equity through our Employee Share Option Program, so you can share in our long-term success
- Learning programs and coaching to help you thrive and grow
- Quarterly refresh days, an extended end-of-year break and a monthly allowance to support your wellbeing and lifestyle
- Inclusive parental leave from day one
- A MacBook and budget to set up your home workspace, enabling flexibility
- Five annual social impact days to to give back to causes that matter to you
- Medical insurance coverage for you and your family (Available for US & UK only)
Our rewards are designed to support different needs and life stages, recognising that what matters most can vary from person to person.
Research shows that candidates from underrepresented backgrounds may hesitate to apply if they don’t meet every requirement, but your unique experience matters. If you’re interested in joining us, we strongly encourage you to apply and help us build a more diverse and impactful team.
Accommodations & Data Privacy
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact [email protected].
