- Location
- North Vancouver, BC (Corporate)
- Workplace
- Hybrid
- Department
- Commercial
- Seniority
- Manager
- Experience
- 5+ years
- Source
- Lever
Description
Your Opportunity at ARC’TERYX:
As the Program Manager, Global Digital Veilance, you will play a key role in managing programs, projects, and processes for Veilance digital experiences, as these are brought to life across eCommerce and Technology. You will be responsible for bringing the Global and Regional Digital Veilance strategy to life and managing the Digital Veilance road-mapping process. As a sub-brand operating within the Arc'teryx digital ecosystem, Veilance requires a distinct digital expression that reflects its position as the solution for the city and delivers a premium guest experience. The Program Manager, Global Digital Veilance is responsible for driving digital initiatives that enhance guest acquisition, retention, satisfaction, and lifetime value while supporting global eCommerce revenue targets. Working across Brand, Commercial, Regional, and Digital teams, this role ensures Veilance is represented through a cohesive, elevated, and differentiated digital experience worldwide.
This role is based out of our North Vancouver office, or may also be hired removed, on Pacific Standard Time.
Meet Your Future Team:
The Global Digital Programs team is responsible for delivering a consistent global strategy, while empowering regional teams to agilely deliver localized digital guest experiences. From managing cross-functional guest experience projects, leading the charge on Cyber Week, or facilitating requirements gathering across the business to deliver on the Digital long-term strategic plan – the team is the connective tissue of digital. Collaborating across departments, the team ensures we can drive guest satisfaction, support business goals, and meet Global eCommerce revenue targets.
