Head of Cloud Infra & Network Planning & Operations

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

1. Strategy, Architecture & Planning:

• Define and execute the network and cloud infrastructure strategy, aligned with IT and business roadmaps
• Lead infrastructure architecture, including network, compute, storage, cloud, and connectivity standards
• Oversee capacity planning, demand forecasting, and technology lifecycle management
• Drive migration and modernization initiatives (on‑prem → cloud, hybrid, multi‑cloud)
• Partner with enterprise architecture, cybersecurity, and application teams to ensure cohesive solutions

2. Network, Cloud & Infrastructure Operations:

• Ensure high availability, performance, and resilience of network and cloud platforms
• Oversee operations of:
  • LAN, WAN, SD‑WAN, Wi‑Fi, Internet, and telecom services
  • Data center and hosting platforms
  • Public cloud (e.g. Azure, AWS, GCP) and private cloud environments
• Establish and manage 24x7 operational support, incident, problem, and change management
• Own infrastructure uptime, performance SLAs, and operational KPIs

3. Security, Risk & Compliance:

• Work closely with cybersecurity teams to embed security-by-design
• Ensure compliance with internal policies, regulatory requirements, and industry standards
• Ensure periodic assessment of vulnerability and timely vulnerability remediation
• Lead infrastructure aspects of disaster recovery, business continuity, and resilience testing
• Manage third‑party risks related to infrastructure providers and service partners

4. Financial & Vendor Management:

• Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)
• Drive cost transparency, chargeback/showback where applicable
• Manage strategic relationships with cloud providers, telcos, and system integrators
• Lead sourcing strategy derivation, contract negotiations, performance management of vendors

5. Financial & Vendor Management:

• Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)
• Drive cost transparency, chargeback/showback where applicable
• Manage strategic relationships with cloud providers, telcos, and system integrators
• Lead sourcing strategy derivation, contract negotiations, performance management of vendors

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.