Business Support Data Analyst

Job Title: Business Support Data Analyst 
Location: Springfield, MO 
Department: Client Financial Services and Benefit Advocacy Services 
Employment Type: Full-Time 

Job Summary: 

Are you passionate about transforming data into meaningful insights that drive organizational success? As a Business Support Data Analyst, you'll play a vital role in helping Revenue Cycle teams improve performance, identify opportunities, and support financial outcomes that strengthen our mission of helping others. This position offers the opportunity to work with advanced reporting tools, influence strategic initiatives, collaborate with cross-functional teams, and solve complex business challenges while making a measurable impact. We are seeking a detail-oriented, analytical professional who excels at problem-solving, embraces innovation, delivers exceptional customer service, and enjoys working as part of a compassionate and collaborative team. 

In this role, you will design, develop, and maintain reporting solutions that help Revenue Cycle leaders effectively manage accounts receivable performance. You will analyze data from multiple sources, identify trends and opportunities for improvement, support strategic initiatives, monitor key performance indicators, and provide actionable recommendations. This position requires strong technical skills, critical thinking abilities, and a passion for turning complex data into meaningful business solutions. 

This position offers… 

· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost 
· Mileage Reimbursement – Company paid for work functions requiring travel 
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 

· Design, develop, and maintain reports that combine electronic health record (EHR) and third-party payer data to support Revenue Cycle operations. 
· Analyze accounts receivable data, identify trends, and provide actionable insights to improve financial performance. 
· Lead reporting-based improvement initiatives and recommend solutions that enhance operational effectiveness. 
· Serve as the primary subject matter expert and super user for Revenue Cycle reporting tools and applications. 
· Troubleshoot complex reporting and data issues while developing effective solutions and recommendations. 
· Create and maintain queries, dashboards, audit reports, and other analytical tools to support business objectives. 
· Monitor key performance indicators (KPIs), quality control measures, and reporting accuracy. 
· Collaborate with cross-functional teams to integrate data analysis into workflows, processes, and systems. 
· Support accounts receivable strategy by identifying focus areas and opportunities for performance improvement. 
· Organize, simplify, and present complex data in a clear, meaningful format for operational decision-making. 
· Perform other duties as assigned. 

Education, Experience, and/or Credential Qualifications: 

· Bachelor's degree preferred. 
· Two years of Revenue Cycle operations experience in finance, decision support, or a related financial analysis role preferred. 

OR 

· Four years of Revenue Cycle operations experience in a similar organization within finance, decision support, or a related financial analysis role. 
· Experience with report generation, data collection systems, and data analysis. 
· Experience utilizing SQL, Excel, Tableau, Crystal Reports, or similar business analytics tools. 
· Certification through AAHAM, AHIMA, and/or HFMA preferred. 
· Certified Professional Coder (CPC) preferred. 

Additional Qualifications: 

· Strong analytical, communication, organizational, and critical thinking skills. 
· Ability to collaborate effectively with leaders and cross-functional teams to achieve organizational objectives. 
· Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint screening. 
· Current driver's license, acceptable driving record, and current auto insurance required. 

Physical Requirements 

· Perform sedentary work involving exertion of up to 10 pounds of force occasionally and negligible force frequently. 
· Sit for extended periods throughout the workday with occasional standing and walking. 
· Use hands, fingers, and arms repetitively for typing, data entry, and report preparation. 
· Lift, carry, push, pull, or otherwise move objects consistent with sedentary work requirements. 

Keywords: Business Support Data Analyst, Revenue Cycle, Accounts Receivable, Data Analytics, SQL, Tableau, Crystal Reports, Financial Analysis, KPI Reporting, Healthcare Analytics