- Location
- USA - Glacier Park Collection Support Offices (Operations), United States of America
- Type
- Full-time
- Department
- Engineering
- Source
- Workday
Description
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
Reporting to the Director of Engineering, the HVAC & Commercial Equipment Technician is responsible for the maintenance, repair, and troubleshooting of commercial food service equipment, HVAC systems, refrigeration equipment, and related components. This role plays a key part in ensuring efficient operation of food service and facility equipment across our Glacier Park teams. Responsibilities include:
This is more than a technician role. We are committed to investing in your long-term success through a comprehensive, department-funded training program. Whether you're bringing existing certifications or looking to earn them, we'll support your professional growth and development. During your first three years in this position, you will develop expertise with HVAC, refrigeration, and commercial food service equipment through structured technical training, industry-recognized certification, and hands-on experience alongside experienced professionals in one of North America's most iconic destinations.
Equipment Maintenance, Repair & Installation
- Maintain, troubleshoot, repair, and install commercial HVAC, refrigeration, and food service equipment.
- Perform preventative maintenance to ensure equipment reliability, efficiency, and safe operation.
- Support facility maintenance through minor plumbing, electrical, mechanical, and carpentry repairs.
- Coordinate parts and materials procurement and maintain accurate maintenance records.
- Complete all work in compliance with safety standards and established maintenance programs.
Documentation & Communication
- Utilize a computerized maintenance management system (CMMS) to document work orders, repairs, preventative maintenance and parts usage.
- Participate in the work order dispatch process and respond to service requests in accordance with department procedures.
- Maintain clear, professional communication with supervisors, team members, and other departments.
Customer Service & Teamwork
- Foster positive working relationships with guests, colleagues, contractors, and leadership while delivering responsive, customer-focus
- Respond to maintenance requests in a timely and professional manner, supporting the efficient operation of the facility.
- Identify operational improvement opportunities and communicate recommendations, concerns, and equipment issues to management
- Participate in meetings, safety briefings, and training programs while maintaining a professional appearance and adhering to organizational protocols, and site procedures.
Training & Professional Development
In this role, you will be required to participate in a department-funded technical training program during your first three years of employment. This training program contains online and in person structured training. Master equipment technician certification will conclude at the end of the third year in the program and will be presented through the Commercial Food Equipment Service Association (CFESA). Annual pay increases will be directly tied to timely completions of the scheduled training.
Preferred Skills & Qualifications
- Experience maintaining, troubleshooting, repairing, and installing commercial HVAC, refrigeration, food service, or related mechanical
- Strong knowledge of preventative maintenance practices and the ability to diagnose and resolve equipment issues efficiently.
- Ability to read and interpret technical manuals, schematics, and wiring diagrams.
Required Skills & Qualifications
- Proficiency with computerized maintenance management systems (CMMS) and other digital work order platforms.
- Strong communication, organizational, and customer service skills, with the ability to work independently and as part of a team.
- Commitment to safe work practices and the ability to perform the physical requirements of the role.
- Valid US driver's license with a clean driving record.
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.