Sales Coordinator

Description

Grande Aire Services is seeking an organized, detail-oriented, and customer-focused Sales Coordinator to support our sales and operational teams. This position plays an important role in managing incoming leads, coordinating appointments, handling permitting and inspection activities, and maintaining accurate sales and commission records. The ideal candidate is an effective communicator who can manage multiple responsibilities while ensuring a smooth and efficient sales process.

Sales Coordinator Key Responsibilities:

• Answer incoming customer calls and accurately record lead information.
• Schedule lead appointments based on customer requests and communicate job details to the assigned salesperson.
• Prepare and submit permit applications and required documentation.
• Follow up on pending permits to identify outstanding requirements and help resolve administrative delays.
• Conduct customer “happy calls” as part of the sales follow-up process.
• Coordinate with customers and local municipalities to schedule required inspections.
• Monitor sales jobs and outstanding estimates to help ensure timely follow-up.
• Maintain the Sales Commissions Report and verify monthly totals for all salespeople.
• Process sales commissions on a bi-weekly schedule.
• Participate in weekly sales meetings and provide administrative support as needed.
• Attend local marketing events during normal business hours and on weekends.

Sales Coordinator Qualifications:

• Previous experience in sales coordination, customer service, or administrative support preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to coordinate schedules and communicate effectively with customers, sales personnel, and permitting offices.
• Strong problem-solving skills and the ability to follow up on outstanding tasks.
• Ability to manage multiple responsibilities and prioritize deadlines.
• Comfortable working independently while contributing to a team environment.

Sales Coordinator Core Competencies:

• Maintain accurate records, documentation, and sales reports.
• Communicate effectively with customers, salespeople, and local municipalities.
• Identify outstanding requirements and help resolve administrative or scheduling issues.
• Manage competing responsibilities and meet deadlines.
• Work closely with sales personnel and internal teams to support daily operations.

Sales Coordinator Job Details

• Office-based position.
• Standard business hours: Monday–Friday, 8:00 AM–5:00 PM.
• May require attendance at after-hours marketing events and weekend events as needed.

Why Join Grande Aire Services?
At Grande Aire Services, we value teamwork, professionalism, and exceptional customer service. We provide a supportive work environment where employees are empowered to succeed, contribute to our continued growth, and build rewarding careers.