- Salary
- $150+
- Location
- Remote - Global (Eastern Time Zone) · Remote - EMEA · European Union
- Workplace
- Remote
- Department
- Customer Success
- Seniority
- Mid
- Experience
- 2+ years
- Source
- Greenhouse
Description
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As Operations Analyst for Market Data, you will be responsible for managing the data licensing, usage reporting and entitlements that underpin Alpaca’s market data product, keeping us compliant with all of our data sources while we deliver market data to millions of users.
After successful and rapid growth with our Trading API and Broker API, Alpaca is now building out our market data product. The team is rapidly growing, and we work with a growing number of exchange groups and data providers, as well as brokers and partners who redistribute our data to their own customers.
We’re looking for someone highly organized and detail-oriented to own the operational backbone of our market data business. You’ll work closely with our data sources and broker/partner customers, as well as internal teams across market data, sales, legal, finance and engineering.
Things You Get To Do:
- Manage new data licenses and renewals with all of our data sources, including exchange groups and other data providers
- Track license terms, renewal dates and obligations so that nothing lapses
- Prepare and submit accurate, on-time monthly usage reporting for each data feed to each of our data sources
- Monitor the licensing of brokers/partners redistributing our data, maintaining current evidence of distribution licensing/authorization for each one
- Enable and disable data feeds for broker/partner customers in line with their licensing and contracts
- Respond to data source audits and inquiries, keeping our licensing records and documentation complete and up to date
- Identify opportunities to improve and automate our licensing, reporting and entitlement processes
- Assist with customer support queries regarding data feeds or licensing
Who You Are (Must-Haves):
- 2+ years of experience in operations, ideally in market data administration, data licensing or vendor management within financial services
- Excellent communication and collaboration skills
- Highly organized, able to manage many recurring deadlines across multiple counterparties
- Ability to read and interpret contract and licensing terms
- Strong Excel/Google Sheets skills
- Exceptional attention to detail and accuracy
Who You Might Be (Nice-to-Haves):
- Familiarity with exchange market data policies and usage reporting (e.g. NYSE, Nasdaq, Cboe, OPRA, CTA/UTP)
- Experience with market data inventory and usage reporting tools
- SQL or scripting experience to help automate reporting
- Experience or understanding of financial markets
- Experience working in a fast-paced environment and able to self-manage
- Comfortable working remotely
How We Take Care of You:
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.