Water Service Technician

Do you want a career that helps provide a meaningful service to the community? If so, the Public Utilities Department's Water Service Technician may be the right job for you! In this position, you'll play a vital role in ensuring the local community has in-field customer response while also ensuring they have utility meters that work appropriately and provide accurate data for a seamless billing process.

The Public Utilities Department's Water Service Technician is a full-time position with benefits and a preferred starting rate of $19.54 - $21.00 per hour (equivalent to $40,643 - $43,680 annually); however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy. Candidates who meet the minimum qualifications for the Water Service Technician Senior classification may be considered at that level.

As a Water Service Technician, you'll:

• Perform customer service, investigations, inspections, preventive maintenance, and repair maintenance for Public Utilities work orders;
• Locate and read meters;
• Respond to work order assignments, resolve customer complaints, perform investigations to troubleshoot account management issues, and maintain records and files including documenting all field activities;
• Assist with construction activities by providing investigation of availability and initialization of service;
• Inspect plumbing and utilities for leaks, pressure issues, and cross-connections;
• Perform preventive maintenance and testing of all meter types and registers.
• As needed, be on-call for off-hours emergency response, participate in a rotating, non-working hours, stand-by program, and perform snow and ice removal.

A detailed list of the ideal candidate's knowledge, skills, and abilities for this position is available in the Water Service Technician class specification.

• High school diploma or GED and minimal experience involving the operation and maintenance of water systems, or an equivalent combination of education and experience.
• Valid driver's license.
• Click here to view the physical requirements of this position.

The selected candidate for this position will be subject to the following screenings and must receive satisfactory results:

• DMV record review;
• Job-specific physical; and
• Criminal background check.

To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 07/17/2026)