Inside Sales Account Manager

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Overview:

The Inside Sales Account Manager will manage a specified sales territory through proactive account management and delivering the sales plan through minimizing erosion and optimizing organic and new business growth. 

This position is responsible for quickly identifying the customer’s needs and/or business opportunity in order to direct them to the correct department or sales group within the company using sales skills and exceptional service.

Primary Responsibilities:

• Records all customer conversations in CRM

• Meets the targeted levels of customer meetings

• Manages sales at existing accounts as well as develops new business

• Ensures customers view H.B. Fuller as a partner by providing professional sales representation and excellent service.

• Gains customer support and acceptance by engaging in technical discussions to determine requirements and expectations, then effectively explore product and service solutions.

• Influences and gains alignment with both external and internal key decision makers and influencers at all levels of an organization.

• Identifies, develops and closes new business using tools such as LinkedIn, to include: Cold calling, market research and lead sourcing

• Through verbal and written communication, determine business requirements and expectations

• Identifies decision maker(s), influencers and develops relationships

• Develops, enters and updates opportunity process in CRM

Minimum Requirements:

• 1 to 2 years of professional sales experience, driving new business opportunities with multiple technical product lines/families. Preferably in the industrial chemical industry.

• Flawless English ability with outstanding communication and presentation skills. French and Dutch skills are a plus.

• Bachelor’s degree in a technical/mechanical or marketing field (or equivalent experience)

• Ability to influence via phone, identify and gain access to decision makers, develop and close sales.

• Ability to sell at all levels within organizations.

• Proven experience & ability to work independently as well as in a team environment.

• Well organized, process and data driven, producing accurate and timely reports, etc.

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H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.