Director Of Revenue Management

About Us

Our Disney Good Neighbor Hotel is a 10-minute drive to both SeaWorld® and the Orange County Convention Center. Disney World® and Universal Studios™ are only 15 minutes away. As a member of our family, you’ll be part of a dynamic, collaborative atmosphere dedicated to delivering exceptional service and creating memorable experiences for our guests. We encourage open communication, personal growth, and a strong sense of community. With a focus on work-life balance, our supportive leadership and inclusive culture make this an inspiring and enjoyable place to work and you will have the opportunity to thrive, develop your skills, and contribute to making every guest's stay magical. Experience the perks of working with us, including complimentary on-site parking, generous paid time off, flexible holiday programs, and the GoHilton employee travel program. Join a vibrant team where dedication is celebrated, and career growth is encouraged every step of the way. Here, you'll thrive in a welcoming and supportive workplace that’s as dynamic as the team you’ll be part of.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

This position oversees the Homewood Suites Orlando Theme Parks, Homewood Suites Lake Buena Vista, and the Hilton Garden Inn Lake Buena Vista. Optimize room and catering revenue through the development and implementation of effective inventory management and pricing strategies. Monitor all distribution channels to ensure effective selling. Analyze reports to understand future demand forecast and past trends and translate this information to set/adjust strategies leading to increased market share.

Essential Duties and Responsibilities

• Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix, including group, transient, wholesale catering revenues etc.

• Manage and update current selling strategies and product information in all available distribution channels/reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.)

• Facilitate Daily and Weekly Sales and Revenue Strategy meetings.

• Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition.

• Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department.

• Work with the Regional Director of Revenue Management in recommending and implementing of Revenue Management programs and new initiatives at the hotel.

• Active participant in all pricing decisions for transient, group, and wholesale segments.

• Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering.

• Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process.

• Generate and distribute daily, weekly, and monthly revenue management reports  and present results from all segments including internet channels.

• Maintain historical statistical data from all distribution channels, in all market segments.

• Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills      

• At least five years revenue management experience, sales experience preferred.

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or relevant field of work preferred.

• Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues.

• Ability to quickly adapt to a constantly changing market with a revenue positive effect.

• Ability to use PMS, reservation and revenue management systems and Delphi systems to implement optimal strategies. Proficiency in Microsoft Office, strength in Word and Excel.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.