- Location
- Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- CCMR3 Collections
- Source
- Lever
Description
Position Summary
The Operations Administrator supports the accurate, timely, and compliant execution of day-to-day operational processes. This position is responsible for maintaining operational systems and records, preparing account documentation, managing assigned work queues, setting up agreements, drafting consumer correspondence, and coordinating with internal stakeholders and external vendors.
The Operations Administrator is expected to take ownership of assigned responsibilities, meet departmental service-level agreements, identify and escalate issues appropriately, and maintain high standards of accuracy, confidentiality, and regulatory compliance. This role also provides backup coverage across the Operations team to support workflow continuity during planned and unplanned absences.