Case Worker - Aging and Adult Services

Job Description

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck.  A career with /Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.  We work in a hybrid environment giving you flexibility to manage working from home and being in the office.

 

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Plus: Onsite medical clinic, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities. 

For Benefits information Click HERE 

To estimate how much your pay and benefits could be worth use our Total Rewards Estimator

 

JOB SUMMARY

 

Provides County-wide information, assistance, and access to agency and community resources for older adults. Assesses, plans, implements, coordinates, follows up, and evaluates options and services to meet clients’ needs.

 

MINIMUM QUALIFICATIONS

 

Bachelor’s degree from an accredited college or university in a Human Services field or other closely related field; OR an equivalent combination of related education and experience.

 

A valid Driver’s License accepted by the State of Utah is required at the time of hire.  A valid Driver’s License issued by the State of Utah must be obtained within six (6) months of hire to operate a County vehicle.

 

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

 

ESSENTIAL FUNCTIONS 

• Provides information and support to clients and families/friends seeking access to services. Consults with clients and families to determine eligibility requirements. Advocates for clients, linking them to services and referring to internal and external resources.
• Responds daily to telephone, on-site visits, walk-in inquiries, and concerns relating to health and well-being, including emergency or potentially life-threatening
• Provides comprehensive assessments in overall health, environment, and formal and informal support status, and annual reassessments for older adults seeking or participating in division services, eligibility for homebound older adults seeking Meals on Wheels or other
• Facilitates support and follow-up between clients and staff as needed.
• Develops and maintains working relationships with community partners who provide services to older adults.
• Coordinates and communicates with Adult Protective Services, Law Enforcement, Fire Departments, Mobile Crisis Outreach Teams, and other agencies to ensure the safety of older adults as needed.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA)

 

Knowledge of: 

• Assessment methodologies and techniques
• Crisis intervention strategies and techniques
• Aging process, chronic illness, and related conditions
• Community resources, agencies, health care delivery systems, and rules and regulations
• Interviewing methods and techniques
• Computer and office software related to job-specific duties

Skills and Abilities to: 

• Organize and schedule work efficiently
• Provide professional customer service to the community
• Demonstrate critical thinking
• Prioritize and perform multiple tasks simultaneously
• Communicate effectively both verbally and in writing
• Utilize web-based information for researching
• Accurately assess the social, mental, and emotional status of older adults
• Resolve problems successfully

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

 

Work duties are typically performed in a general office setting.

 

IMPORTANT INFORMATION REGARDING THIS POSITION

 

Must have access to transportation to perform job duties in the community.

Additional Information

This position provides information and resources for callers on the main division phone line, conducts in-home assessments and provides short term case management for clients. A hybrid telecommuting schedule may be available. The successful candidate must have access to reliable transportation to meet with clients and attend meetings and events at various locations.