- Location
- London, United Kingdom
- Department
- Client Services/Account Management
- Seniority
- Manager
- Source
- Greenhouse
Description
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: eCommerce Marketing Manager
Location: London, United Kingdom
About the role:
A broad, hands-on role spanning content creation, new product launches, retailer management, and stakeholder reporting. You'll work closely with product, marketing, CRM, and shopper experience teams alongside external agencies — taking content from brief to live and keeping it accurate long after launch. Strong organisational skills, a sharp eye for quality, and the confidence to manage competing priorities independently are essential.
What you will be doing:
Content Creation — Image and Video
- Identify PDP improvement opportunities; conceptualise, brief, and execute feature cards end-to-end against agreed deadlines.
- Source assets, write copy, review, present, and execute — managing Photoshop builds directly for Amazon and Argos where speed requires it.
- Gather video assets, brief edits and localisation, manage feedback, and deliver to retailer specifications.
New Product Innovation (NPI)
- Gather materials from HQ and local stakeholders, brief the agency, coordinate feedback, and manage each product through to live.
- Optimise retailer image galleries — applying correct naming conventions, DPI requirements (Argos), and image allowances per retailer.
- Upload galleries, energy labels, and product information sheets to Argos and JLP; maintain the [Client] asset library throughout.
- Prioritise the NPI pipeline based on key ranges and inbound stock.
PDP Upkeep
- Audit live pages for accuracy across all retailers; action corrections and escalate to Shopper Experience where needed.
- Keep the [Client] asset library organised, current, and accessible.
Reporting
- Weekly OBS NPI Report — progress, stakeholder actions, and priorities.
- Monthly Review Report — identify underperforming products, syndication gaps, and recommendations for CRM and Shopper Experience.
- Monthly OSM Report — audit images, video, rich content, awards, and warranties across six retailers.
- Weekly PLV Report — track price, stock, and search position across Currys, AO, and Mark's Electrical against competitor brands.
- Identify opportunities to automate and expand reporting coverage over time.
What you need to be great in this role:
- Hands-on experience managing ecommerce product content across major UK retailers, including Amazon and Argos.
- Strong understanding of retailer PDP requirements and platform-specific content standards.
- Proficiency in Adobe Photoshop for content creation, resizing, and PDP construction.
- Experience briefing agencies and creatives with clear, actionable direction.
- Confident managing multiple workstreams with strong prioritisation and attention to detail.
- Ability to produce stakeholder reports that turn data into clear, actionable insight.
- Familiarity with digital asset management; experience with FlixMedia or similar platforms is an advantage.
- Proficient with Gen AI tools to improve content and workflow efficiency.
- Agentic approach to problem-solving — breaking complex, multi-retailer challenges into clear, executable workstreams.
- Able to identify where automation can replace manual processes and take the initiative to progress those improvements.
Req ID: 18547
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Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Our recruitment process does not employ artificial intelligence. Candidate evaluation and selection are conducted without AI-supported screening or decision-making.
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.