Everything we do is underscored by a why — and that why is one another.

Location:

Altru Family Medicine Center 1380 S. Columbia Rd. Grand Forks, ND 58201

Pay Range: $18.82 - $28.23

Summary:

The Release of Information Technician serves as a subject matter expert in health information disclosure, ensuring compliance with HIPAA and legal standards. Specializes in validating authorizations, interpreting legal documentation, and managing complex requests for medical records across multiple requestor types. The Technician provides guidance on regulatory requirements and maintains data integrity throughout the release of information process.

Schedule: 40 hours per week, Monday through Friday from 8am - 5pm

Essential Job Functions:

• Validates and grants proxy access to MyChart following strict compliance protocols.

• Reviews and interprets legal documents to assign appropriate guardianship or parental rights flags.

• Assesses and processes incoming requests via MyChart, ensuring HIPAA-compliant authorizations and proper signatures.

• Analyzes court orders and determines appropriate record release actions.

• Identifies and retrieves required documentation from paper and electronic medical records for specialized requests.

• Manages billing for medical record requests and coordinate chart orders across multiple locations.

• Scans and indexes release of information requests for accurate tracking and audit readiness.

• Acts as a specialist for requests from healthcare facilities, insurance companies, attorneys, social security, schools, research organizations, social services, disability programs, workers’ compensation, audits, and personal inquiries.

• Provides expert-level support for compliance, privacy, and confidentiality standards in all release processes.

• Performs other duties as assigned or needed to meet the needs of the department/organization.

Certification:

• Registered Health Information Technician (RHIT) | American Health Information Management Association (AHIMA) | Preferred | HR Primary Sources

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands :

• Sit: Continuously (67-100%)

• Stand: Rarely (1-4%)

• Walk: Occasionally (5-33%)

• Stoop/Bend: Occasionally (5-33%)

• Reach: Frequently (34-66%)

• Crawl: Not Applicable

• Squat/Crouch/Kneel: Rarely (1-4%)

• Twist: Occasionally (5-33%)

• Handle/Finger/Feel: Continuously (67-100%)

• See: Continuously (67-100%)

• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Sedentary (<10 pounds)

• Carry: Sedentary (<10 pounds)

• Push/Pull: Sedentary (<10 pounds)

• Slide/Transfer: Not Applicable

Working Conditions:

• Indoor: Continuously (67-100%)

• Outdoor: Not Applicable

• Extreme Temperature: Not Applicable

Driving Requirement Definitions:

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position:

Infrequent Driver

Reference ID: R8264

Making a real difference. For one another.

To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)