Human Resources Analyst II

The position carries out a variety of duties and functions relating to the onboarding process and lifecycle of City of Monroe employees. The Human Resources Analyst II provides efficient, accurate, and consistent support as part of the Human Resources Team. Work is performed by established policies and procedures and involves exercise of independent judgement.

Qualifications Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements below represent knowledge, skill, and/or ability.  Reasonable accommodations may be made to enable an individual with a disability to perform essential functions.

Essential Functions

• Schedules and conducts pre-employment process for selected candidates, which includes drafting conditional offer letters, explaining city policies and forms to candidates, processing backgrounds, contacting references, verifying application information, and scheduling drug and other required examinations.
• Manages the pre-employment and onboarding process for all candidates.
• Manages the off-boarding process.
• Manages the scheduling of all pre-employment testing for the City. Which includes: Physical, Drug, Background, Fingerprinting, References, and Education.
• Confirms candidate hiring eligibility with the Local Government Employees Retirement System (LGERS).
• Coordinates and conducts new hire orientations and explains City policies, ensures completion of all paperwork, and digital filing of all Federal, State, and City-mandated forms. 
• Processes and updates all personnel actions such as: new hires, status changes, transfers, reclassifications, terminations/resignations, and special assignments into the HR System(s).
• Updates and maintains accurate payroll information for HR record purposes.
• Calculates pay adjustments and coordinates with Finance/Payroll to ensure actions are correctly processed. 
• Provides information and general assistance to city staff and the public regarding human resources policies, procedures and processes, and answers questions as needed.
• Provides information regarding recruitments, staffing, personnel actions, employee records, seniority, workers' compensation, safety and liability, employee benefits and other related matters.
• Assists in coordinating annual HR events, such as: Open Enrollment, Biometrics, Wellness Events, Service Recognitions, Employee Events, etc. 
• Responds to verbal and written requests for verifications of employment, and inquiries from the public and other employees in a timely manner. 
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Organizes, maintains, and updates personnel files, and adheres to rules and regulations regarding the confidentiality of personnel information.
• Assist with the  Education Reimbursement program for City employees, which includes calculating the amount of reimbursement owed to employees upon completion of a semester, generating request for payment, and coordinating payment with the Finance Department. 
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Reviews and processes submitted employee evaluations for accuracy and completeness.
• Compiles, analyzes and maintains reports on department Key Performance Indicators.
• Audits invoices from vendors and submits for payment.
• Seeks guidance from the Human Resources Director for complex inquiries. 
• Performs related duties as assigned.

Minimum Education and Training 

Bachelor's degree from an accredited college or university in human resources, public administration, business management or related field; three (3) years of experience within Human Resources is required; Human Resources Certifications such as PHR, PSHRA-CP, SHRM-CP is required and experience with MUNIS ERP systems is preferred.

Knowledge, Skills and Abilities

• Knowledge of FLSA.
• Skilled in organizing resources and establishing priorities.
• Ability to determine individual benefit eligibility.
• Ability to demonstrate advanced proficiency with Microsoft Office Suite and other computer systems.
• Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.
• Ability to exercise independent judgment to deal with confidential and sensitive matters.
• Ability to interpret and explain policies, procedures, and benefits to other employees and the public.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Excellent verbal and written communication skills. 
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.

Physical Requirements

• Work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force.
• Work regularly requires speaking or hearing and using hands; frequently requires sitting, reaching with hands and arms and repetitive motions; occasionally requires standing, walking, climbing, or balancing, kneeling, or crawling and pushing or pulling.
• Work has standard vision requirements.
• Vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating machinery and observing general surroundings and activities.
• Worker is regularly in moderatley noisy environment.

Special Requirements

Valid driver's license in the State of North Carolina, NC Notary Public within six (6) months of hire.

Disclaimer

This classification specification has been designed to indicate the general nature and level of work employees perform within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform the job. The City of Monroe reserves the right to assign or otherwise modify the duties assigned to this classification.