Job Summary:

Clinical Operations Supervisor – Pharmacy

St. Mary’s Regional Medical Center | Lewiston, Maine

Lead clinical pharmacy practice that supports safer, more effective care.

As Clinical Operations Supervisor, you’ll help guide pharmacy practice, medication-use systems, and quality initiatives across St. Mary’s Regional Medical Center. You’ll work closely with pharmacists, providers, and other care team members to promote evidence-based medication therapy, prevent medication-related harm, and integrate pharmacy services into patient care.

This role combines clinical expertise with day-to-day operational leadership. You’ll support pharmacy staff, oversee specialty pharmacy services and clinical operations, and help lead the department when the Pharmacy Director is unavailable.

What you’ll do

Provide clinical pharmacy services

• Review medication orders and patient records for accuracy, safety, interactions, allergies, appropriate dosing, and therapeutic duplication.
• Prepare and dispense medications in accordance with established policies and procedures, including sterile, chemotherapy, and parenteral nutrition preparations.
• Assess medication therapy and recommend evidence-based treatment, monitoring plans, and cost-effective alternatives to providers.
• Support pharmacokinetic consultations, drug dosing, and antibiotic stewardship by reviewing culture and susceptibility results.
• Provide timely drug information to healthcare professionals, patients, and families.
• Identify and promptly report suspected adverse drug reactions and medication errors.
• Support the formulary through therapeutic substitution protocols and appropriate medication selection.
• Document clinical activities and interventions accurately.

Lead pharmacy operations and quality

• Oversee specialty pharmacy services and clinical operations.
• Supervise and direct pharmacy support personnel, including verifying pharmacy technicians’ daily work.
• Participate in medication-use reviews, quality improvement activities, audits, inspections, and related data collection and recordkeeping.
• Attend and contribute to pharmacy, Infection Control, Antimicrobial Stewardship, and other relevant meetings or councils.
• Help implement new workflows and department processes, and support staff education and new-hire orientation.
• Organize and prioritize work to ensure timely pharmacy services, working independently with minimal supervision.
• Assume pharmacist-lead responsibilities when the Pharmacy Director is unavailable, including managing pharmacy operations and responding to overnight or after-hours calls.
• Perform the essential duties of the Pharmacy Director in their absence.

Support the pharmacy team

• Participate in staff meetings, orientation, education, and training.
• Review professional literature and materials relevant to pharmacy practice.
• Maintain required competencies and complete annual compliance training on time.
• Keep pharmacy work areas and equipment clean, organized, and ready for use.
• Support the mission and values of Covenant Health.
• Perform other duties consistent with the role.

What you’ll bring

Education and experience

• Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD).
• At least three years of pharmacist experience.
• Active Maine pharmacist license or eligibility for Maine licensure.
• Pharmacy board certification preferred.
• An equivalent combination of education and experience may be considered if it provides proficiency in the responsibilities of the role.

Knowledge and skills

• Strong knowledge of medications and drug therapy.
• Sound judgment and the ability to make decisions independently.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong communication, interpersonal, and patient-service skills.
• Ability to read, write, speak, and understand English.
• Computer and telephone skills.
• Ability to work independently or as part of a team, including in busy or confined settings.
• Ability to respond calmly and professionally to patients and others experiencing fear, anger, or distress.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$118,932.94 - $165,394.99

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.