Sales Support Representative

Entry level position into TD SYNNEX's sales organization. Primarily an administrative role, the position purpose is to support the sales organization by owning administrative processes to ensure that customers’ needs are met.

Essential Duties & Responsibilities Required:

• Learning basic terminology/concepts associated with account management
• Performs all clerical and administrative duties for the assigned sales department and or sales team
• Performs sales order processing Processes orders, promo requests and quotes.
• Runs reports, data entry, promo requests, email follow up, database management, order tracking
• Manages routine inbound and outbound sales calls in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met
• Answers customer questions on pricing, availability information on products, and any shipping or service issues related to placed orders at a functional level, may require assistance
• Handles issue resolution such as shipping / stock, promotional adjustments
• Requires functional level of interpersonal skills Maintains daily transactional engagement with the customer and internal partners
• Represents TD SYNNEX professionally in daily interface with business partners/customers Performs other additional duties as assigned

Qualifications, Required Knowledge Skills & Abilities and Working Conditions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to build solid, effective working relationships with others
• Able to constructively work under stress and pressure when faced with high workloads and deadlines
• Able to answer phone and greet public in a friendly and courteous manner
• Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease
• Able to adjust readily to change and adapt as needed
• Able to sit for long extended periods
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level
• Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Able to provide courteous, timely service when addressing customer questions and concerns

Required Educational:

High School/G.E.D. Preferred Educational: Bachelor Degree

Previous Experience:

2 year degree; or HS diploma/GED plus 1 years relevant experience

Certifications:

Working Conditions:

Professional, office environment

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

#DNS

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.