Account Manager

Who We Are:

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we are an industry leader, helping organizations expand globally through a full range of language, technology, and business support solutions. Our Life Sciences team partners with pharmaceutical, biotechnology, medical device, and healthcare organizations to support their global communication needs across clinical development, regulatory affairs, commercialization, and other critical business functions.

What You Will Be Doing:

The Account Manager – Life Sciences is a hybrid sales role focused on both growing existing client relationships and developing new business. You will manage and expand a portfolio of Life Sciences accounts while actively prospecting into new organizations and identifying new opportunities across TransPerfect’s service lines. The ideal candidate is comfortable balancing account management with business development — building strong relationships with current clients, uncovering additional opportunities within those accounts, and consistently hunting for new logos.

Responsibilities:

• Manage and develop relationships with existing Life Sciences clients, serving as a key point of contact and trusted business partner

• Identify opportunities to expand existing accounts by building relationships across departments, business units, and key stakeholders

• Prospect and develop new business within the pharmaceutical, biotechnology, medical device, and broader Life Sciences industries

• Research prospective clients and key decision-makers using LinkedIn, industry events, referrals, professional directories, market research, and other prospecting strategies

• Conduct consistent outbound activity, including cold calling, emailing, networking, and other creative approaches to generate new opportunities

• Build and maintain a strong pipeline of both new-logo opportunities and expansion opportunities within existing accounts

• Develop a strong understanding of each client's business, organizational structure, priorities, and potential needs across TransPerfect’s solutions

• Educate prospective and existing clients on TransPerfect’s Life Sciences capabilities, technology, workflows, pricing, and value proposition

• Negotiate rates, project scope, and deadlines with prospective and existing clients

• Partner closely with production and internal teams to ensure projects are delivered accurately, on time, and with exceptional service

• Consistently follow up with clients to ensure satisfaction while identifying opportunities for additional growth

• Stay informed on trends, key organizations, and developments across the Life Sciences industry

• Develop strategies to penetrate new accounts and expand TransPerfect’s presence within existing strategic accounts

• Meet and exceed individual revenue, account growth, and new business development goals