- Location
- Athens, Attica, Greece · published
- Type
- Full-time
- Source
- Workable
Description
Come and work with us.
Are you German native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in historic Athens?
So we have the perfect opportunity for you!
Your future project: join our German Customer Support team.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate, valid and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback