- Location
- Reigate, United Kingdom · London
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Implementation Support - 12 month FTC/Maternity Cover
Location: Reigate (Hybrid - 50%)
Contract: Permanent
Hours: 35 hours
Purpose
To provide high calibre and proactive support to the Data team for all new scheme implementations, reviewing data, and dealing with data queries.
To support where required as a contact for implementation queries from Third Party Administrator (TPA) and the Defined Benefit (DB) Operations team.
About Just
We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.
This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.
Key responsibilities
- Support implementations process completing initial high-level data checks ensuring data is fit for the next level of checks, aiding an effective and efficient data sign off ahead of true up and TPA onboarding.
- Support the flow of all scheme implementations in to TPA, attending work planning calls in respect of implementations.
- Support the Onboarding and Buyout team with the TPA onboarding sign off process maintaining records of the sign offs completed in line with the agreed DB Governance matrix.
- Help support all operational tasks for schemes in transition such as payroll funding and member calculations, working with Operational teams as required.
- Be initial point of contact for the Operational teams for any funding or other queries during the TPA set up process.
- Support the BAU handover process with TPA and Operational team, owning any queries and resolving as required.
- Support the production and collation of monthly transition MI.
What we’re looking for
- Self-starter, able to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail.
- Good organisational and prioritisation skills.
- Good verbal, written communication and interpersonal skills.
- Good analytical and issue resolution skills.
- An understanding of project management would be beneficial, but not essential.
- An understanding of DB pensions and/or Bulk annuities, pension scheme administration requirements and systems would be beneficial, but not essential.
- Experience working in the pensions industry for administrators or an insurance company would be beneficial.
Desirable:
- DB Pensions and/or Bulk Annuities
- Pensions Administration
Our behaviours
At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.
What’s in it for you
A competitive salary, pension scheme and life assurance
25 days annual leave plus an additional day on us for your birthday
Private medical cover and income protection, just in case
A generous and highly achievable bonus scheme
Opportunities to progress your career in-role and within the company
Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders
A variety of employee funded benefits available via our online benefits portal
Plus, several additional purchase options available for you and your loved ones
Explore our full range of benefits on our dedicated benefits page.
Belonging at Just
Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.
We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.
Application details
Please submit your CV using the 'apply now’ button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.
Be Bold. Be Brilliant. Be Just
