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HR and Operations Generalist

Mashgin

·

Apr 9, 2026

Salary
$115k – $145k/yr
Location
Palo Alto, CA
Workplace
Hybrid
Type
Full-time
Department
General & Administrative
Experience
5+ years
Source
Lever

Description

About Mashgin
Mashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional.

Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.

We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable.

Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, we are building something extraordinary by challenging conventional wisdom. We’ve thrown out the old rules to focus on what truly matters: creating a kickass product that makes people say, 'Wow'. We don’t care about short-term wins; we build systems that stand the test of time. If you thrive in a culture of excellence without compromise and want to see your work have an immediate, remarkable impact, you’re in the right place.

Position Summary
We are looking for an HR and Operations Generalist who will serve as the "connective tissue" of our People function. In this role, you won't just be checking boxes; you will be the guardian of the employee experience, ensuring that nothing falls through the cracks from the moment a candidate signs their offer letter to their last day at the company.

You are organized to a fault, empathetic by nature, and possess a "no task is too small" mentality. You will report directly to the VP of People and Operations, and work closely with leadership to ensure our operations are seamless, compliant, and supportive of a high-performance culture.
 
This position may require you to be onsite in our Headquarters at least one day per week.

Skills

Compliance

Benefits

An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industriesExcellent health, dental and vision insurance for you and your dependents401k planFlexible PTO policyCatered lunch in office with fully stocked snacks and beveragesPet insurance for your fur babiesVoluntary life insurance planCompetitive salary and options in a small, rapidly scaling company

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