Manager, Scrum Master

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary: CVS Pharmacy, Inc., a CVS Health company, is hiring for the following role in Woonsocket, RI: Manager, Scrum Master to Analyze, plan, and coordinate information technology (IT) projects to implement strategic initiatives within software development in furtherance of software product proliferation. Duties include: plan and guide technology projects to improve technical capabilities related to technical project management, software lifecycle methods, testing, quality control, and project rollout, and serve as liaison between business and technical aspects of projects; plan project stages and assess business implications for each stage, monitoring progress against deadlines, standards, and targets; develop project plans including requirements documentation, business process flows, outcome diagrams, PI planning, story refinement, creation of definitions, demonstrations, and project governance; identify project needs through direct product analysis to gain a comprehensive understanding of internal and external environmental influences and competitive pressures, and incorporate results into product roadmap and overall product strategy; conduct fact-finding and independent research to design creative, progressive technology solutions for software issues; execute queries with data processing applications to generate key data points needed to explain technology project development and implementation to management stakeholders; leverage expertise with SAFe Agile methodologies, Scrum tool Jira, API mapping and Project Management Tools such as CA Clarity PPM, Rally, MS Project, MS SharePoint, and MS Office Suite; provide cross-functional project support including writing business requirements, user stories, features, and acceptance criteria, test plans and cases, production implementation and post-production validation; identify and address technology and analytics dependencies across teams and work with stakeholders to ensure accountability and successful project completion according to scoped requirements; develop metrics and procedures to assess progress and ensure projects remain within specified cost, schedule, scope, and quality objectives; support applications, systems, and databases used to process prescriptions, claims, and related healthcare activities; and collaborate with cross-functional teams on applications development, technical requirements, code review, project deliverables, quality assurance, and software development best practices. Telecommuting available. Multiple positions. Requirements: Bachelor’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, or a related field and five (5) years of progressive, postbaccalaureate experience in the job offered or related occupation. Requires three (3) years of experience in each of the following: Software development lifecycle (SDLC); Software development best practices; Software testing, quality assurance, and troubleshooting; Writing application code and deploying to production; Contributing to large-scale applications development, data science, or data analytics projects; Domain support for healthcare or retail organization; Working with UI/UX teams to develop wireframes and prototypes based on end user feedback and human centered design; Healthcare data management processes and techniques, including data standards, interoperability, and proper data privacy; Supporting large data, analytics, and technology modernization initiatives; and MS Excel, including writing advanced Excel formulas and using conditional, vlookups/hlookups, sorting and filtering, array formulas, and VBA macros, pivot reporting, and conditional formatting. Pay Range: $125590.00/year to $185400.00/year.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.